contact EXCEED by Money Network

Contact EXCEED by Money Network

Published by First Data Corporation
Updated: Feb 15, 2023

Report an issue with EXCEED.
Send the customer service your feedback so they can fix your issue asap.

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Why should I report an Issue with EXCEED by Money Network?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of First Data Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

EXCEED by Money Network Features and Description

The EXCEED by Money Network® Mobile App* is a convenient and secure way to keep track of your money on the go. The App* is available to Walmart associates who receive their pay via the Money Network Service and Secondary Cardholders† (family members or dependents 14+ years or older). The App* is free to download and gives you more control of your money with 24/7 access to your Account information anytime, anywhere! Key Features:†,‡               • Quick View to see balances without login • Account balance and transaction details • Piggy Banks to set aside money • Account alerts for balance, deposits, withdrawals and more • Financial wellness tips • Fingerprint/Touch ID • Card Lock and Unlock • Locator to find Walmart locations, check cashing locations and retail reload agents • Budgeting & Spending tools • Mobile check deposit Visit us at for more information. * Standard message and data rates may apply. † Fees may apply. See the Fee Schedule and Transaction Limit Schedule for the Money Network® Service for more information. ‡ All features may not be available, please log in to the EXCEED by Network Mobile App and view your navigation menu to see the features available to you. Cards issued by Pathward, N.A., Member FDIC, pursuant to license by Mastercard International Incorporated. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. ©2023 Money Network Financial, LLC.

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Troubleshoot and Solve Common EXCEED Issues

How to Fix EXCEED Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with EXCEED, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if EXCEED is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter EXCEED user reports here >>. If other users are reporting that EXCEED is down, you'll need to wait until EXCEED itself fixes the issue.

  2. Clear EXCEED app cache: Clearing cached data will force.....

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Meta Bank/Money Network refuses to release my deposited money from savings to primary account. This has been on going 4 days now.
    My direct deposit is sitting in a "savings account" which the bank will not release to my primary. They keep stating that they do not have access to release funds from savings to primary. I have been attempting to log into the bank's website and mobile application, however the account is not recognizing my information due to a technical problem they are having on the bank's end. As I was told by a Supervisor, they have been having issues with their website and Mobile application for several weeks now and I am amongst several who have not been able to access their savings account to pull money to primary.

    Due to this issue I have not been able to pay my rent (I have gotten an eviction notice), my car payment has not been able to deduct from account, IRS and other payments have been delayed due to this issue as well.

    I have called several times and have spoken to several supervisors. Each supervisor has stated that there is no manager there to assist me to give approval to release the funds from saving to primary. Technical support has not responded with any updates. This issue is not getting resolved because no one has direct contact with technical support only by email. Direct managers are unavailable and sweeping this issue under the rug. My money is sitting in this bank and can not be touched because they are irresponsibly not able to move money or advance money to the primary account. My money is being held hostage by this bank and I cannot physically go into this bank because it is a merchant bank.

    — by Christine Moore 2 years ago

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