Contact MyCard Customer Service

Why should I report an Issue with MyCard Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of TCM BANK to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. View your purchase details with detailed merchant name, exact location on a map and store information.

2. MyCard Mobile is the safe and secure way to get the most from your community credit card. ?

3. Turn your card on and off, set spending limits and determine where your card can be used. ?

4. Keep an eye on your spending with spend categories for online and in-store purchases. ?

5. Stay in control with real-time alerts and controls.

6. Plus, dispute unauthorized transactions. ?

7. Make payments and check your balance from virtually anywhere. ?

8. Get 24-hour self-service at your fingertips.

9. Activate cards, tell us when you? re traveling and report cards lost or stolen.

1. This app is useless.The app doesn't recognize my username and password, which both work on the website.Awful interface and not user friendly at all.Just got an email after many months.

2. Absolute garbage.... I don't rate apps often but when I do they are pure garbage...Went thru entire process to login/register ... got "Invalid Request" Worthless ... might as well uninstall app and cancel cardDoesn't work.

3. When trying to register, at the screen where the Privacy Policy should be displayed, an error message pops up saying "you must accept the privacy policy before you continue".

4. My username and password work just fine on the website.

5. App developer needs to look at the source code!! I've even called customer service to make them aware.The app is fine for paying, but you cannot see transactions or acopy of statements.

6. Their online system does work tho.Doesn't work on my pixel.

7. My username and password didn't work.

8. I login but every time I go to pay, say error occurred wth is the purpose of an app if I have to keep calling to pay my freaking card.

9. This app does not work & no one at the support number answers.

10. This makes it necessary to go on another website to see the statements.This is absolutely the least user friendly app I've ever used.

11. It was nice to have on my Galaxy, but I switched to a Pixel and it gives me a username/password error.

1. Fix MyCard Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MyCard: Restarting the app will resolve most errors.
2. Update the MyCard App. Here is how:
   1. On Android goto PlayStore » Search for "MyCard" » Open MyCard Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MyCard » click "UPDATE".
3. Clear MyCard Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from MyCard servers.
   1. On Android, goto Settings » Apps » Select "MyCard Mobile" » click Storage » click "Clear Cache".
4. Check MyCard app permissions. If any of these permissions required to use your device's features are disenabled, MyCard might not work.
5. Uninstall and reinstall MyCard. If nothing else has worked, completely uninstall MyCard then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MyCard not working

2. Fix MyCard Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MyCard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MyCard not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MyCard may not be able to connect to the Internet when running in the background.