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Why chat with our AI Dave Support?
- Our AI is availaibe 24/7, to help you solve any pressing challenges.
- You'll get immediate access to a support assistant specifically trained on support materials of Dave.
- Skip support wait times and emailing back and forth. Get help immediately.
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What users are saying
1. Finally you can have a perfect record with them and you never get an increase over $250 and your advance amount randomly changes for no reasonI have had zero issues with Dave until recently.
2. This is a good app now.Custom tip function at end of advance process seems predatory and misleading.
3. I hate the new way they do the cash advances, the amount you qualify for changes constantly, even though I've been with them for 3 straight years and the fees are going up.
4. It seems slower to update the account balance, and everything that was on 1 page before It's now separated into little menu boxes, click that, and you're sucked into a page with more menu boxes.
5. For context the advance amount used to be the same every time and you had a choice of amounts to choose from.
6. The 2nd thing that is annoying is if your debt card is 3 months out from expiration, they will unlink it and no longer give you access to the cash advance.
7. Now it seems that Dave has fundamentally changed for the worse.It used to be a great app, but then they made all these changes.
8. Edit after reply: the FAQ that i was directed to had nothing to do with the issue I'm having and their only option for support is a chatbot that apparently can't connect you to a real person and doesn't understand anything outside of it's prompts(Update) change it back, the app I so un-intuitive now.
9. Now it's functionality has gone way down, it's been two weeks and they still haven't verified my account despite being able to transfer their dollar out of it.
10. It wants .e to settle again ! Even though my bank account has been charged.. I submitted a ticket.
11. My bank account was also charged the full amount.
Steps to Troubleshoot & Fix Dave Issues
1. Fix Dave Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Dave: Restarting the app will resolve most errors.
- Update the Dave App. Here is how:
- On Android goto PlayStore » Search for "Dave" » Open Dave: Fast Cash & Banking » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Dave » click "UPDATE".
- Clear Dave: Fast Cash & Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Dave servers.
- On Android, goto Settings » Apps » Select "Dave: Fast Cash & Banking" » click Storage » click "Clear Cache".
- Check Dave app permissions. If any of these permissions required to use your device's features are disenabled, Dave might not work.
- Uninstall and reinstall Dave. If nothing else has worked, completely uninstall Dave then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Dave not working
2. Fix Dave Server issues & Internet Connection
- Check network connection: An unstable Internet will make Dave be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Dave not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Dave may not be able to connect to the Internet when running in the background.
Reported Issues
Why can't I get over draft
Yes I am trying to find out what is my e teller username and password
Hello, I'm trying to find out what my user ID and eTeller password so I can link my Dave debit card to my cash app. However, I'm not finding that information in my Dave app. Could you please assist me in this. Thank you, Angela Meyers-Schlup 417-448-9335
It's way horrible too. So much, starting with the Agents There hanging disconnecting calls Twice NOPE Three, x different agents inquiring about my E username E teller password M
I want to delete my account and cancel the card
I want to cancel and unlink my account
I cancelled my membership last month. Yet you still charge me 1.00 for membership. I want a refund. Number associated is 218.242.1500
I'd like to cancel my subscription. Do not take anymore money plz out of my debit/credit cards. I DO NOT WANT THIS SUBSCRIPTION ANYMORE
I keep having problem with it kicking out my income i just paid pack my loan now it says it cant verify income
I wish to be able to login to my account to manage it. My important info has changed and ust be updated because I no longer have access to old attached number. I need to update new phone number and also email address
Need help with direct deposit
This account has given me issues all around. My first issue was that when I tried to add my girlfriend's account for transfers, they put the account under her name. After reaching out I was told that the account would would be closed. Now I'm unable to access the account to get my statement. Basically...all I need is my bank statement and I can't get it. So I either need the e teller ID to log into evolve back website, or I need access in order to access my statement.
I would like to get my unemployment switch over to you guys
