Contact BancNet Customer Service for Support

Guides: Contact Support Delete Account/App

Published by A.T. Loader Inc.

Report an issue with BancNet.

Send the customer service your feedback so they can fix your issue asap.

Email Support directly

Slower. Best for resolving account issues.

Chat with our AppContacter AI Support

Faster. Great for pressing issues and self assistance.

Why should I report an Issue with BancNet Mobile?

AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
Pulling issues faced by users like you is a good way to draw attention of A.T. Loader Inc. to your problem using the strength of crowds.
Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

BancNet Customer Insights

1. I created a BancNet online account and received registration code, then generated OTP... then WHAT??! This does not give me any option of "Mobile Banking" cause it seems to me that THE ONLY PURPOSE of this app is to only generate OTPs nothing more!!! Does generating OTPs called "Mobile Banking"? Creator answer that please!I would have given you 5 star..im so disappointed.

2. I cannot do interbank fund transfer..always say i have reached the limit for today and must try again the next day...then same error again...i havent done any successful transfer yet...removing this app....dont like it...This app is used just to generate OTP not checking accounts online... I hope that's clear.

3. It's a waste of time.successfully registered, was able to add card and approve, so now what is this app for? It should make things convenient like all bank apps where you can process your transactions but it seems its a waste of phone memory...Useless app!! No option to log-in.

4. Tried to reinstall app and entered registration code yet always have that error issues.

5. Now, I look at the App, it does NOTHING except generate OTP code! TOTALLY USELESS APP.

6. I have tried a million times the activation code and it says error.

7. This is the only thing it does yet it sucks.OK. So I was able to activate mobile app successfully after some painstaking research through the internet.

8. 😁 If u have entered the code twice or more, u will get the error msg.

9. Or provide other means for us to enrol a mobile banking app.Don't even deserve a 1 star.

10. CODE they've sent but it appears to be ERROR.

11. Try generating the OTP and you'll get it.should not give even 1☆ bcos the system do not let me do the last step of the registration.

Steps to Troubleshoot & Fix BancNet Issues

1. Fix BancNet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

Restart BancNet: Restarting the app will resolve most errors.
Update the BancNet App. Here is how:
1. On Android goto PlayStore » Search for "BancNet" » Open BancNet Mobile » click "Update".
2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BancNet » click "UPDATE".
Clear BancNet Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from BancNet servers.
1. On Android, goto Settings » Apps » Select "BancNet Mobile" » click Storage » click "Clear Cache".

Check BancNet app permissions. If any of these permissions required to use your device's features are disenabled, BancNet might not work.

Uninstall and reinstall BancNet. If nothing else has worked, completely uninstall BancNet then reinstall.

Restart your device. Last, restarting your device can often clear most problems causing BancNet not working

2. Fix BancNet Server issues & Internet Connection

Check network connection: An unstable Internet will make BancNet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.

Disable VPN: VPN can cause connection errors and lead to BancNet not working. Make sure all VPNs are off

Enable background data: When Background data is turned off, BancNet may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

How to register bancnet

— by Joshua 1 year ago

Good Day!

I am requesting for the deletion of my bancnet account due to the following reasons:

1. I got a duplicate accounts because I forgot the first one and registered a new one
2. I cannot link my DBP ATM Card to my new bancnet account because of the pending approval from DBP on my first bancnet account.

Since, I have two accounts in Bancnet, may I request that my Bancnet Acct ( User ID: Jessa_05 and Email: retorcajessa@redacted) be deleted immediately.

I hope for your kind consideration.

— by Jessa Retorca 1 year ago

Good Day!

I am requesting for the deletion of my bancnet account due to the following reasons:

1. I got a duplicate accounts because I forgot the first one and registered a new one
2. I cannot link my DBP ATM Card to my new bancnet account because of the pending approval from DBP on my first bancnet account.

Since, I have two accounts in Bancnet, may I request that my Bancnet Acct ( User ID: ChonaMae01agliam and Email: chonamaebalinas2018@redacted) be deleted immediately.

I hope for your kind consideration.

— by Chona Mae Balinas 1 year ago

I am requesting for the deletion of my accounts from bancnet online due to following reasons

1. I got duplicate accounts because I forgot about the first one and registered a new one.
2. I can not link my ATM card because of the duplication of my contact numbers

— by scar 1 year ago

Delete my bancnet account

— by Marienne Magat 1 year ago

Delete may account

— by Marienne Magat 1 year ago

I am Angelica Jagunal

I am requesting for the deletion of my accounts from bancnet online due to following reasons

1. I got duplicate accounts because I forgot about the first one and registered a new one.
2. I can not link my ATM card because of the duplication of my contact numbers

Hoping for your kind consideration. Thanks

— by Angelica Lasaca Jagunal 1 year ago

Delete bancnet account

— by Cristy Mae L Sanico 1 year ago

I am Alvin Casil

I am requesting for the deletion of my accounts from bancnet online due to following reasons

1. I got duplicate accounts because I forgot about the first one and registered a new one.
2. I can not link my ATM card because of the duplication of my contact numbers

I hope for your consideration

— by Alvin Casil 1 year ago

Good Day!

I am requesting to delete my enrolled account for my DBP ATM because the email and phone number that I used was mismatched to my actual account and cannot be approved for online banking. User Id. JUNILDA_ and email add enrolled is zjudeebabacol@redacted.

— by Junilda 1 year ago

I am Zennie C. Villaranda.

I am requesting for the deletion of my accounts from bancnet online due to following reasons

1. I got duplicate accounts because I forgot about the first one and registered a new one.
2. I can not link my ATM card because of the duplication of my contact numbers

I hope for your consideration

— by ZENNIE VILLARANDA 1 year ago

Good day! Bancnet. I have a pending approval request for change in my account information but it has been a month already ,still not approved. Please enlightened me what's wrong with my update account information why it is still not approved.

— by Rosel Conog Bugay 1 year ago

How can I deactivate my user account in BancNet

— by Benjos Jacosalem 1 year ago

I have ang existing account i want to permanently delete the other account with the user name Ariane_Balucos

— by Ariane Balucos 1 year ago

Account Deletion Request

— by Diana_ala 1 year ago

redundancy of account

— by Jenniferabogaa 1 year ago

please delete my account of rowenn.clemena@redacted

— by Rowenn 2 years ago

I already have an existing account

— by Aileen Libot 2 years ago

Can I request my account to be deleted (davidchristinetrish9@redacted)for the reason that the first registration I made with the email that I put here was cancelled before I enter my bank details. But It happens that the mobile number that I have registered at first try was saved. Now I am requesting my account (davidchristinetrish9@redacted) for me to be able to use my mobile number for this account (ccis.christinetrish.david@redacted)

— by Christine David 2 years ago

I would like to delete my account because I had two account as I thought that the other account is not register as the internet service is not good and the number and email I used is different from the one I pass in DBP.

— by Maria Angela M. Gentallan 2 years ago

Created two account

— by Blessly Valentin 2 years ago

Having 2 accounts is not good. and i decided to delete my account with user name: Deorin1996 cause the data i have entered did not matched with the data i have filled out at the Bank branch where i did open my ATM account. Hoping it would be granted so i could maintain my 1 official account with correct data. Please help me and Thank you oin Advance

— by Deorin Linao 2 years ago

May I request to delete all my registered accounts under my name Denisse Gregorio? I can't remember the email address, contact number and the user id I used during enrollment of account.

— by Denisse Gregorio 2 years ago

Deletion of my account in bancnet because the number I used to enroll my account was lost.

— by Denisse Gregorio 2 years ago

Good day. I am requesting your good office to delete my bancnet account. The details of my account are as follows:

Personal Information:
Name: Rishelle Jean Ewican
User ID: Rishelle
Email: rishellejeanmewican0628@redacted
Contact #: 09976104768

Thank you.

— by Rishelle Jean Ewican 2 years ago

I would like to ask for deletion of my bancnet account since i have registered two accounts. The other has a registered ATM card and the other doesn't. I'd like to use only one account that's why I would like to delete the other because I think it is the reason why I still have a pending status on my bancnet account since I've already contacted my bank and they said all my details are correct.

— by Demi Villahermosa 2 years ago

Please delete my account. I can no longer access it for a while now. I forgot my password and user ID. Thank you.

— by Jane Christy 3 years ago

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