Published by BTSE Holdings Limited on Nov 22, 2024

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Why should I report an Issue with BTSE: Buy & Sell Crypto?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BTSE Holdings Limited to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About BTSE: Buy & Sell Crypto

1. Access over 150 cryptocurrencies, including popular coins like Bitcoin (BTC) and Ethereum (ETH), and enjoy instant deposits via your credit or debit card or bank transfer from fiat to crypto.

2. Take advantage of our innovative multi-asset margin and settlement function, the first of its kind, to maximize capital efficiency; enjoy greater flexibility with the ability to post margin and settle in any crypto-fiat combination.

3. Trust us to keep your funds safe and sound with our in-house technology and isolated custodial system, with over 90% of user assets stored in cold wallets. Need help? We’ve got you!

4. Join the millions of users worldwide who trust BTSE for crypto trading and more.

5. Put your idle crypto to work with our hand-picked staking products – earn up to 40% APY and 9% on USDT!

6. Trade Bitcoin perpetual futures with up to 100x leverage on BTSE!

7. Download the BTSE App to Buy, Trade, Sell and Earn on the go!

8. Stay informed with instant price alerts for agile trading decisions.

9. We’re your favorite crypto exchange.

10. Our friendly customer support team is available 24/7 to assist you.

11. Don’t just HODL – Earn!

BTSE Customer Insights

1. Except these .why you should stay wih BTSE ? it is million dollars questions.. so the answer is BTSE has 24*7 customer support ,wide range of Crypto including BTC,ETHER,TRX etc, fast deposit and withdrawal, your funds are secure and safe, most trusted platform,wide range of investors from the world and Last not the least BTSE has good reputation.Been good experience so far.

2. Also worth mentioning is the ease of trading on BTSE since the App is quite straightforward to use and no mandatory KYC is also a plus point!BTSE platform is very user-friendly and offers a wide range of features to make trading easy and convenient.

3. Account verification is very easy, security is high level and now you can becoming a #BTSE affiliate, you’ll get access to exclusive commission ratesI have been using the btse app for a few months now and it is one of the best crypto exchange app.

4. I like the user interface and trading without any lag or delay ,its very fast and response.A successful cryptocurrency exchange need mostly user friendly interface,fast and smooth running, VIP interface looking and BTSE has all of these.

5. I can manage my portfolio and execute trades from anywhere, which is incredibly convenient for a busy lifestyle.On BTSE, deposits and withdrawals of funds are convenient, and the spot trading fees are average.

6. They have a way for you to earn from them and not just through trading.BTSE is a really a good exchange , I had a really good experience so for.

7. It is very much user friendly, Secure and offers useful features for cryptocurrency traders, a wide range of trading and many more.

8. Unfortunately, you can’t set up an arbitrage bot but there are other options, so I use this exchange for algorithmic trading as well.BTSE is the best Exchange I ever used.

9. Smooth interface and platform security are what I have liked the most on BTSE.

10. BTSE offers 9% yield on USDT staking and 2.5% on BTC - higher than most exchanges.

11. Really had a good experience so far with BTSE.

Steps to Troubleshoot & Fix BTSE Issues

1. Fix BTSE Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BTSE: Restarting the app will resolve most errors.
  2. Update the BTSE App. Here is how:
    1. On Android goto PlayStore » Search for "BTSE" » Open BTSE: Buy & Sell Crypto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BTSE » click "UPDATE".
  3. Clear BTSE: Buy & Sell Crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from BTSE servers.
    1. On Android, goto Settings » Apps » Select "BTSE: Buy & Sell Crypto" » click Storage » click "Clear Cache".
  4. Check BTSE app permissions. If any of these permissions required to use your device's features are disenabled, BTSE might not work.
  5. Uninstall and reinstall BTSE. If nothing else has worked, completely uninstall BTSE then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BTSE not working


2. Fix BTSE Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BTSE be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BTSE not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BTSE may not be able to connect to the Internet when running in the background.

Reported Issues