Published by Circle Internet Financial

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Why should I report an Issue with Circle Invest: Buy & sell Bitc?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Circle Internet Financial to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Circle Invest: Buy & sell Bitc

1. Build your coin collection with our choice of cryptocurrency coins. • Bitcoin (BTC), ethereum (ETH), bitcoin cash (BCH), ethereum classic (ETC), litecoin (LTC), Zcash (ZEC), monero (XMR) and Basic Attention Token (BAT). • Your coin collection and Invest account are secure thanks to our two-step authentication. • Join the circle of trust - we’ve been around the blockchain since 2013.

2. By registering an account with Circle or using any of the Services, you agree that you have read, understood and accept all of the terms and conditions contained in this Agreement as well as our Privacy Policy, Cookie Policy and E-Sign Consent, and you acknowledge and agree that you will be bound by these agreements and policies.

3. Move money from your bank to your Circle Invest account, buy Bitcoin and then store it in your digital wallet.

4. The value of Digital Currencies can be extremely volatile and unpredictable, and can result in significant loss in a short period of time. - Any information provided by Circle in relation to Digital Currencies is for informative purposes only and does not constitute investment advice nor should any such information be treated as a recommendation to engage in investment activity.

5. You cannot link a business bank account or card to Circle and Circle does not currently support business or merchant accounts (even if you link a personal bank account or debit card).

6. Invest in Bitcoin, Ethereum and other cryptocurrency today, with Circle Invest.

7. Buy & collect coins safely - Our two-factor authentication keeps your Invest account secure. 5.

8. Invest big at a small price - With a minimum investment of $1, it’s easy to buy bitcoin and add to your portfolio as you go.

9. Cryptocurrency choices - Choose from Bitcoin, Ethereum and 13 other digital coins. 4.

10. In order to link a bank account or debit card to your account, you must be at least 18 years of age.

11. Invest in digital currency even if you’ve never invested before.

Circle Invest Customer Insights

1. Google needs to pull this app from the app store asap.I am taking away a couple stars for the unrealistic amount of time it takes to deposit and withdraw, and 2 more stars for taking a fee to withdraw money, only site I have ever seen do this, Really, they actually take a fee if you withdraw money, unbelievable! Back to one star!simple, intuitive.

2. Avoid this app - there are other more reliable apps out there.Started using the app and everything worked great transferring money from my back account for the first few months.

3. That's less than ideal, but on the bright side, this app makes it easy to purchase crypto to flip, but don't think you can actually spend or send any of "your" coins to any wallets using Circle.

4. I wonder how hard it will be to send money the other way?Great for passive exposure to crypto markets.

5. I recommend this app.I have been using Circle for 3 years now and although the app was sold to Voyager, my account never transferred over.

6. I just use Circle as a quick way to jump in and out of a couple coins I don't have access to any other way.i like the app's ease of use.

7. would like to have access to each private key in order to move coins to a more secure location though.I used the original Circle app (now Circle Pay) for quite a while to buy BTC before they changed it.

8. Beware - It worked at first - was able to transfer funds from my bank into the app virtually instantly.

9. Now my money is trapped in Circle Invest, with no way to access it.

10. Contacted help and they suggested that I delete the account and reinstall and it again worked for a couple of transactions and no longer works.

11. Over the last few days I have been locked out of my account with no way of accessing my funds to transfer them out.

Steps to Troubleshoot & Fix Circle Invest Issues

1. Fix Circle Invest Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Circle Invest: Restarting the app will resolve most errors.
  2. Update the Circle Invest App. Here is how:
    1. On Android goto PlayStore » Search for "Circle Invest" » Open Circle Invest: Buy & sell Bitc » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Circle Invest » click "UPDATE".
  3. Clear Circle Invest: Buy & sell Bitc app cache: Clearing cached data will force your app to retrieve the latest data directly from Circle Invest servers.
    1. On Android, goto Settings » Apps » Select "Circle Invest: Buy & sell Bitc" » click Storage » click "Clear Cache".
  4. Check Circle Invest app permissions. If any of these permissions required to use your device's features are disenabled, Circle Invest might not work.
  5. Uninstall and reinstall Circle Invest. If nothing else has worked, completely uninstall Circle Invest then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Circle Invest not working


2. Fix Circle Invest Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Circle Invest be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Circle Invest not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Circle Invest may not be able to connect to the Internet when running in the background.

Reported Issues