Contact Cwallet Customer Service

Why should I report an Issue with Cwallet - Secure Crypto Wallet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CCTipOfficial to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Cwallet is dedicated to simplifying your crypto journey through cutting-edge technology, providing a secure, convenient, and efficient experience for managing your digital assets.

2. We go beyond basic wallet functions by integrating a comprehensive suite of features, including exchange, global payment, loan, NFT transfer, bot management, and payment tools.

3. Cwallet is a powerful and user-friendly crypto wallet that securely manages over 800 digital assets.

4. We support a wide range of popular cryptocurrencies like Bitcoin and Ethereum, and offer various financial services to meet your diverse needs.

5. Specifically, Cwallet supports 100% free conversion of $SATS.

6. All within a single platform.

7. Your bills, simplified with Cwallet CozyCard.

1. I don't know if you guys have ever heard the myth of free trading with no fees that this wallet actually does it! Last night all my coins are dropping I swapped them all over to usdt which never drops and this won't let me do it for free then I swapped back when they started rising and actually made money! Got to be the best phone out there :-) everybody should try thisEven listed tokens are not allowed to be swapped so this is a scam and oy 9s stealing tokens since there is no person to fix this and it used to work right but now all of does is stealSCAM ALERT.

2. It has delisted many tokens for no reason, and if they delist a token, they're stuck there... do not use! Scam scam scam walletScam.

3. This app does not allow you to hold most tokens and it forces you to swap tokens if you want to move them out of the wallet and not just send whatever.

4. Also, I noticed that I keep seeing tokens with zero balance despite turning on the button to hide tokens with zero balances.

5. Just lost 20 usdt here that I was going to swap, just find other options for you to use.I am using a chromebook, and I am unable to even begin using the app due to the aspect ratio not adjusting.

6. This app is unsafe and they will most definitely take your crypto.I love the new layout, the inclusion of more exchanges for swapping tokens.

7. By the way, among dozens of wallets and portfolios, I consider three to be unique, one is your app, one is TrustVolt, and one is Exodus.I was a user since the previous version when they updated the app all my coins/tokens were gone.

8. I will also have everyone in the community i am a part of also report as we have all lost the tokens we purchased due to delist.

9. However, this system has been great and I can see a bright future ahead for CctipsCan't get genuine support from their support center.

10. Had to deal with the support patiently and repeatedly raise my concern, then I just give up and don't waste time reaching out to them.

11. Just answering your questions and even if you provided them with some links to check out, you can tell they don't even take time to see the link to check out on your concern.

1. Fix Cwallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cwallet: Restarting the app will resolve most errors.
2. Update the Cwallet App. Here is how:
   1. On Android goto PlayStore » Search for "Cwallet" » Open Cwallet - Secure Crypto Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cwallet » click "UPDATE".
3. Clear Cwallet - Secure Crypto Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from Cwallet servers.
   1. On Android, goto Settings » Apps » Select "Cwallet - Secure Crypto Wallet" » click Storage » click "Clear Cache".
4. Check Cwallet app permissions. If any of these permissions required to use your device's features are disenabled, Cwallet might not work.
5. Uninstall and reinstall Cwallet. If nothing else has worked, completely uninstall Cwallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cwallet not working

2. Fix Cwallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cwallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cwallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cwallet may not be able to connect to the Internet when running in the background.