Published by Paysafe on Mar 6, 2024

Report an issue with Skrill.
Send the customer service your feedback so they can fix your issue asap.

Email Support directly

Chat with our AppContacter AI Support

Why should I report an Issue with Skrill - Fast, secure payments?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Paysafe to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Skrill - Fast, secure payments image 1 contact Skrill - Fast, secure payments image 2

About Skrill - Fast, secure payments

1. The app empowers you to make online payments and send money to a friend or relative.

2. With Skrill, online money transactions are easy, secure, fast, and cheap.

3. Trusted by millions of people worldwide to make global payments simple, safe, and quick.

Skrill Customer Insights

1. Really good service provider if you are new you may getbecause if u are not varified user you can do only one transaction but for next transaction they won't notify you first, but when money got deducted they ask u to varify your account to complete the payment and after verification it will take 1 to 2 hours to complete payment to reciever bank that's funny a bur because that where I got pissed Overall good to use.Very Poor Verification System.

2. Makes you think what kind of support one would get if anything goes wrong like your money is deducted and transaction never goes through.0 stars-do not use this app I tried sending money to and the person used the proper ID and everything but was unable to withdraw the funds.

3. If you're not using Skrill you'd better jump on in there! They are very thorough with any issues you may have,from products purchased to unrecognized transactions and you get FAST, Friendly service!! I give them an A+ !Worse applicant in the whole universe.

4. I haven't been able to transfer money through the app yet even with all the verification done.

5. They take your money and then they ask you to verify, like how silly is that? Can't verify my address because they want me to scan my documents and all my documents with my current address are electronic.

6. Now I'm closing my account and worried about my pers info.Transaction fails every time, what's the point! This app is a scam.

7. Not Going to Recommend this application to anyone.I love the ease & convenience of using Skrill for all my transactions,it's very secure,safe and fast! I use mine daily and I enjoy the rewards you can build up to spend as well.

8. Two fix tickets, and attempting to log on from a computer to navigate their dashboard as instructed by their so called customer support.

9. Worse app, worse service, worse fee, worse support, worse everything .

10. Everything about it is a hassle.Recently I was looking for international money transfer app and I found this.

11. I would say don't bother creating an account, anyways the limit is just USD 4500 per month.Worst financial app.

Steps to Troubleshoot & Fix Skrill Issues

1. Fix Skrill Not Working/Crashes/Errors/Unresponsive & Black/White screen:

  1. Restart Skrill: Restarting the app will resolve most errors.
  2. Update the Skrill App. Here is how:
    1. On Android goto PlayStore » Search for "Skrill" » Open Skrill - Fast, secure payments » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Skrill » click "UPDATE".
  3. Clear Skrill - Fast, secure payments app cache: Clearing cached data will force your app to retrieve the latest data directly from Skrill servers.
    1. On Android, goto Settings » Apps » Select "Skrill - Fast, secure payments" » click Storage » click "Clear Cache".
  4. Check Skrill app permissions. If any of these permissions required to use your device's features are disenabled, Skrill might not work.
  5. Uninstall and reinstall Skrill. If nothing else has worked, completely uninstall Skrill then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Skrill not working

2. Fix Skrill Server issues & Internet Connection

  1. Check network connection: An unstable Internet will make Skrill be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Skrill not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Skrill may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer