Contact EBANK Customer Service

Why should I report an Issue with EBANK Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Earlham Savings Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. EBANK Mobile is an Online Banking Mobile App specifically designed for Earlham Savings Bank customers who want to manage their accounts on their smart phone.

2. From this app you can check your balances, transfer funds, view check images and much more!

1. I check my balance sometimes daily.Absolutely easy to Use and I've never had a problem with itGreatCompared to other mobile banking this app is awesome, plus they have awesome staff if you ever have any questions or concerns.

2. Don't ever hesitate to contact themSince the latest update, I cannot get logged in, despite typing in the correct info.

3. This is a cool concept, but only if it works.Bank switched to some outsource company for debit card , now I can't login.

4. No response from EBANK as to why? Disappointing!Great app for mobile banking.

5. Easy to see accounts and make transfers.Easy to view & transfer.

6. AND I get to change all my saved card info with everywhere I shop.

7. How can I use it if I can't get in??In general for day to day transfer of funds this is a great app.

8. Easy access.

9. Only trouble I am having is with check deposits.

10. Thanks for nothing E-Bank!Will not open on my Samsung Mesmerize.

11. Please fix this so I can deposit checks using my phone.

1. Fix EBANK Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart EBANK: Restarting the app will resolve most errors.
2. Update the EBANK App. Here is how:
   1. On Android goto PlayStore » Search for "EBANK" » Open EBANK Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for EBANK » click "UPDATE".
3. Clear EBANK Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from EBANK servers.
   1. On Android, goto Settings » Apps » Select "EBANK Mobile" » click Storage » click "Clear Cache".
4. Check EBANK app permissions. If any of these permissions required to use your device's features are disenabled, EBANK might not work.
5. Uninstall and reinstall EBANK. If nothing else has worked, completely uninstall EBANK then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing EBANK not working

2. Fix EBANK Server issues & Internet Connection

1. Check network connection: An unstable Internet will make EBANK be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to EBANK not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, EBANK may not be able to connect to the Internet when running in the background.