Contact Launch Credit Union Customer Service

Why should I report an Issue with Launch Credit Union?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Launch CU to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Wake up launch Federal Credit Union! I think it's time to take these complaints above the local banks.Everytime I go to transfer money into my savings it automatically goes to branch and Google maps pops up showing me all the locations.

2. People don't want to wait in a car line or inside just to deposit a check.Menu options for Fund Transfers and Loan payments don't work.

3. Sometimes it never works and you must drive to the bank to deposit a $3 rebate or personal check.The app suddenly will not let me log in.

4. I'm technically challenged and I find it user friendly.I am not really sure why everyone's reviews have been ignored by the credit union.

5. It works, it's fairly easy to use, I havent explored all the options but I really like that you can speak with a representative through text messages when you have questions, that is my favourite feature by far.Easy to use.

6. I was able to register the tablet but every time I tried to sign in it either kicked me off or the screen went gray.

7. Mobile deposit is super important and I have to go searching every time.

8. Still doesnt offer cash back on any purchase forcing customers to get credit cards from competing banks.

9. Then I put my password in and it says error: cannot connect to server.

10. You have to reshoot each side of check repeatedly trying to get it to work as it won't state what the problem is.

11. It has to be done through this app on my phone and it won't work.The more important functions to me aren't easily found.

1. Fix Launch Credit Union Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Launch Credit Union: Restarting the app will resolve most errors.
2. Update the Launch Credit Union App. Here is how:
   1. On Android goto PlayStore » Search for "Launch Credit Union" » Open Launch Credit Union » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Launch Credit Union » click "UPDATE".
3. Clear Launch Credit Union app cache: Clearing cached data will force your app to retrieve the latest data directly from Launch Credit Union servers.
   1. On Android, goto Settings » Apps » Select "Launch Credit Union" » click Storage » click "Clear Cache".
4. Check Launch Credit Union app permissions. If any of these permissions required to use your device's features are disenabled, Launch Credit Union might not work.
5. Uninstall and reinstall Launch Credit Union. If nothing else has worked, completely uninstall Launch Credit Union then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Launch Credit Union not working

2. Fix Launch Credit Union Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Launch Credit Union be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Launch Credit Union not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Launch Credit Union may not be able to connect to the Internet when running in the background.