Published by IncredibleBank on Aug 15, 2024

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Why should I report an Issue with IncredibleBank?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of IncredibleBank to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About IncredibleBank

1. It’s fast, secure and easy to use and there are no separate fees from Incredible Bank (your carrier’s text messaging and web access charges may apply. ) To start, you just need a Incredible Bank online banking username and password.

2. Multi-account view: See all of your financial information (balances, transaction history, merchant spending averages) from your other financial institutions in the Incredible Bank app for on-the-go organization.

3. Manage your Incredible Bank accounts, make deposits and see your financial data in a single, up-to-the-minute app so you can stay organized and make the most of your money.

4. Account management: See account balances, transfer money between your Incredible Bank accounts and view your transaction history.

5. To use the Incredible Bank App, you must be enrolled as an Incredible Bank online banking user.

6. Contact us: Locate ATMs and contact Incredible Bank’s customer service directly from the app.

7. If you currently use our online banking, simply download the app, launch it, and log in with the same online banking username and password.

8. Mobile bill pay: Pay your bills with the tap of a finger with our online bill pay and mobile app.

9. Mobile deposit: Deposit checks on the go and review your check and deposit images.

10. After you successfully log in to the app, your accounts and transactions will begin updating.

IncredibleBank Customer Insights

1. Incredible bank is just that INCREDIBLE!Really easy and enjoyableThis app is fine as long as you don't want to deposit checks via mobile device.

2. Requires 4 attempts to get past notification that "Mobile Deposit Only " is required in the endorsement on check 1, needed 7 attempts on check 2.

3. I have tried multiple check types and it keeps saying "need to write for mobile only on back" and I have quite large and boldly.

4. Always get message saying add "for mobile deposit only" even though it is written on the check.

5. Also, great service.Cant mobile deposit.

6. I.e. Change of address, phone number, all it would necessarily need is a way to avoid personal interaction Some personnel have difficulty with personal interaction.Ease of access is incredible.

7. Don't waste my time over and over again on your lousy app!Excellent.Always totally amazing!Great layout, easy to get a solid overview of all my accounts and activity.

8. Great real-time information keeping you informed about your transactions and account balances.

9. It's rather frustrating to have to get to a bank while they're open to deposit my checks.Deposit 2 checks.

10. So how do i easily deposit into this online account if you wont let me.This app is very annoying.

11. Great customer service and security features associated with your account.

Steps to Troubleshoot & Fix IncredibleBank Issues

1. Fix IncredibleBank Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart IncredibleBank: Restarting the app will resolve most errors.
  2. Update the IncredibleBank App. Here is how:
    1. On Android goto PlayStore » Search for "IncredibleBank" » Open IncredibleBank » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for IncredibleBank » click "UPDATE".
  3. Clear IncredibleBank app cache: Clearing cached data will force your app to retrieve the latest data directly from IncredibleBank servers.
    1. On Android, goto Settings » Apps » Select "IncredibleBank" » click Storage » click "Clear Cache".
  4. Check IncredibleBank app permissions. If any of these permissions required to use your device's features are disenabled, IncredibleBank might not work.
  5. Uninstall and reinstall IncredibleBank. If nothing else has worked, completely uninstall IncredibleBank then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing IncredibleBank not working


2. Fix IncredibleBank Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make IncredibleBank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to IncredibleBank not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, IncredibleBank may not be able to connect to the Internet when running in the background.

Reported Issues