Contact Actsoft Comet Tracker Customer Service

Why should I report an Issue with Actsoft Comet Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ActSoft, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. From accounting to operations, Comet Tracker is there to take the stress out of mobile resource management. -Let field workers complete work orders on their devices! -All submitted records are accessible from your desktop and the web!

2. Save HUGE on fuel and maintenance by optimizing routes, minimizing idle/stop time, setting geo-fence parameters with customized polygons, and so much more.

3. Not only will this instantly improve your bottom line, it will also assist with the parameters of job bids, provide accurate timeline estimates and improve overall project management.

4. Knowing your employee’s location and sending the closest member to do the job ensures better drive time and less vehicle wear and tear.

5. Comet Tracker is a versatile mobile management tool that will give you an immediate return on your investment.

6. With live GPS tracking on local or satellite maps, monitoring and managing your employees has never been easier.

7. Seeing employees locations at a moment’s notice ensures each member’s security.

8. Instantly increase response times with “Drag-n-Drop” work orders and “Closest-To” features.

9. Reduce excessive overtime with clock-in/out from the field by Supervisor or employee.

10. Staff can also monitor their own location to view routes taken.

11. Paid Account Login: If you have pre-purchased AWF, this is the right app for you.

1. Sorry, no thank you...No thanks an app that's for comet tracking does not need to have permission for my contacts or use and manage phone calls on my phone.Had to download on personal phone for work, great report writing and you are able to take and save pictures.Will be uninstalling today, this app wants wayyyy too many permissions and it tracks location 24/7 plus pics videos and contacts....no thanks id rather use the company phoneapp is continuously breaking down.

2. As others have said, the scanning feature is an exercise in futility.I've used this app in both Google and Apple phones and I have to say that using an apple phone is a lot easier to use then an android app phone, the app in Google Play works but when it comes to scanning for the pictures that option is very different for both types of phones.

3. support is non existent for this as well.Why does this app need anything more than location data? Red flag, uninstalled immediately.Another route shows up on my phone.

4. please let me kno how I can get my android phone to work.The permissions on this are sketchy.

5. Horribleworks fine for my own record keeping but doesnt work to submit my hours to the company.

6. Wth do they need access to my contacts and photos.

7. Location I get, but the want everything but my bank account number.

8. Completed jobs drop off as they should then reappear later in the day and then are still in there when the next driver clocks in the next day.

9. it's been three months and it's excuse after excuse.

10. The only thing consistent with this app is it's inconsistency.

11. Everyday it is the same thing.

1. Fix Actsoft Comet Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Actsoft Comet Tracker: Restarting the app will resolve most errors.
2. Update the Actsoft Comet Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Actsoft Comet Tracker" » Open Actsoft Comet Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Actsoft Comet Tracker » click "UPDATE".
3. Clear Actsoft Comet Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Actsoft Comet Tracker servers.
   1. On Android, goto Settings » Apps » Select "Actsoft Comet Tracker" » click Storage » click "Clear Cache".
4. Check Actsoft Comet Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Actsoft Comet Tracker might not work.
5. Uninstall and reinstall Actsoft Comet Tracker. If nothing else has worked, completely uninstall Actsoft Comet Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Actsoft Comet Tracker not working

2. Fix Actsoft Comet Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Actsoft Comet Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Actsoft Comet Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Actsoft Comet Tracker may not be able to connect to the Internet when running in the background.