Contact OpenTimeClock Customer Service

Why should I report an Issue with OpenTimeClock?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Busycode Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Great free app and even affordable as far as paid version but terrible customer service and sketchy, tried calling number and it was as though it's disconnected.

2. As a leave on the table and allow people to clock themselves in/out it's essentially useless as the screen times out and has to be woken up.ONLY Useful For Clocking In/out Other than that, the settings menu is essentially broken and one thing leads to another or doesn't respond at all.

3. I signed up for the paid subscription but I had an issue that I needed addressed and can't get any kind of good customer service, I do not think I will proceed with the paid service.

4. Not confident on it, who knows what can actually do on your phone or computer or what doors open for spyware or any kind of malicious software .Doesn't work properly after the last udpate.

5. It's a no-brainer to get the paid version for $25/mo.I've been glad to have an app for clocking, though you still have to go on a browser to verify times at the end of a pay period, which seems ridiculous to me.

6. I'm not sure why, but for the last month or so the app keeps coming up as Malware on my phone with the inbuilt security program requesting to remove it.

7. For those phones like mine that have a camera on the top left of their screen, the menu option is essentially covered under it.Customer service is nonexistent.

8. For free, it's fine, but I think I will be seeking out something a little more professional.This app is awesome! It has been working perfectly and has an incredible amount of features.

9. Lately, the app hasn't been loading properly and now all of a sudden my phone says it malware/high risk threat, so I've had to uninstall.

10. The app is updated regularly and the phone is a Samsung Galaxy S21 ultra.It is good for clocking in and out but not for much more.

11. The only complaint I have is the absolute lack of customer service and/or support.

1. Fix OpenTimeClock Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart OpenTimeClock: Restarting the app will resolve most errors.
2. Update the OpenTimeClock App. Here is how:
   1. On Android goto PlayStore » Search for "OpenTimeClock" » Open OpenTimeClock » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for OpenTimeClock » click "UPDATE".
3. Clear OpenTimeClock app cache: Clearing cached data will force your app to retrieve the latest data directly from OpenTimeClock servers.
   1. On Android, goto Settings » Apps » Select "OpenTimeClock" » click Storage » click "Clear Cache".
4. Check OpenTimeClock app permissions. If any of these permissions required to use your device's features are disenabled, OpenTimeClock might not work.
5. Uninstall and reinstall OpenTimeClock. If nothing else has worked, completely uninstall OpenTimeClock then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing OpenTimeClock not working

2. Fix OpenTimeClock Server issues & Internet Connection

1. Check network connection: An unstable Internet will make OpenTimeClock be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to OpenTimeClock not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, OpenTimeClock may not be able to connect to the Internet when running in the background.