Contact Time Tracker Customer Service

Why should I report an Issue with Time Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of eBillity to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Users have logged over 700 million hours to date with Time Tracker. - Enable Geolocation tracking to include the location of your time entries!

2. Time Tracker syncs seamlessly to QuickBooks, Xero, Sage, Concur, Gusto, ADP, Clio, Reckon, and MYOB. (optional).

3. If you are interested in upgrading to Time Tracker +Billing, you can update your subscription by visiting eBillity. com or by calling a support specialist at 1-800-851-0992.

4. Attorneys, engineers, accountants, architects and business consultants across the globe use Time Tracker to efficiently track time.

5. All entries made via the Time Tracker app will automatically sync to your Time Tracker account.

6. Time Tracker is a simple time tracking app designed for everyone!

7. From there they will also sync with any of the above mentioned integrations.

1. It's a fairly nice app with a good number of options and a fairly good user experience, but there's one MAJOR flaw: if your employer sets a requirement for location tracking, you'll have to enable precise location tracking at all times.

2. One improvement would be huge in terms of time savings for the daily user (me): make it so that the app waits for the user to send data to the cloud.

3. seems to be a recent occurrence as the app used to work fine.Nice app Support team is helpful to clear doubt also appreciate Developing team and Quality Analyst team.It works.

4. But if you use the Outlook plugin to turn calendar entries into time entries you basically can't use the app because time entries from the app do not sync back to Outlook.

5. There's way too much wait time watching the little 'processing' icon spin whilst in the middle of editing info, flipping back and forth from this page to that.

6. Seamless pre billing invoices allow review of time and costs.first day of using it.

7. Better to allow all editing on device first, then prompt user to upload or save data before closing session.

8. This keeps employees on the job instead of editing Time tracker!!The app works.

9. so far i am impressedEasy and user friendly time tracker.

10. The app says it only tracks your location while you're clocked in, but the more important issue is that the constant location tracking will absolutely DESTROY your battery life.

11. It said "can't perform this action while offline", my phone was online all the time.

1. Fix Time Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Time Tracker: Restarting the app will resolve most errors.
2. Update the Time Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Time Tracker" » Open Time Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Time Tracker » click "UPDATE".
3. Clear Time Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Time Tracker servers.
   1. On Android, goto Settings » Apps » Select "Time Tracker" » click Storage » click "Clear Cache".
4. Check Time Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Time Tracker might not work.
5. Uninstall and reinstall Time Tracker. If nothing else has worked, completely uninstall Time Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Time Tracker not working

2. Fix Time Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Time Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Time Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Time Tracker may not be able to connect to the Internet when running in the background.