Contact Step Tracker Customer Service

Why should I report an Issue with Step Tracker - Step Counter?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BetterLife Technology to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Using Pedometer Step Counter App to set up your own daily steps goal to burn your calories and keep healthy.

2. Accurate Step Tracker App offline provides you all the convenience: auto records steps, burn calories, lose weight, and keep healthy.

3. Step tracker and pedometer will records steps though your phone is locked, so there is no need to worry about data loss.

4. As long as you download our Joog Step Tracker Free App which helps to track your daily steps like a GPS Map Tracker.

5. It supports indoor sports recording and outdoor sports recording, consist of running steps, burned calories, exercise duration, and distance.

6. The Steps Counter GPS App recording these motion tracks and generate motion track videos, you can view your complete track and share in video or image.

7. Moreover, it also a Health Tracker App free to record all the health data including calories, mileage, and duration accurately.

8. Steps Tracker & Pedometer App will record your walking or exercise track on maps.

9. Don't forget to share this Keep Healthy App with your friends and use these steps counter every day.

10. To be your most accurate pedometer that can help to count your real-time steps with the built-in sensor to save battery.

11. Keep Health App is suitable for people who want to lose weight since it can always detect their calories.

1. First of all slove this problem & when it open if I press history option and then return to daily option it turns black.... I have to back many times but the problem is same...... Slove this problem If it will do the same problem I will uninstall it.... Slove this problem Worst app 👎👎👎 👎👎😡So I downloaded this app a few days ago and I thought it was good untill today because as of right now I'm sat down and my steps counter has reached 1 billion steps...and 272607km...I don't have a Apple watch or anything but that app was fine untill today....system error or something? Or did I really walk that? Maybe I should join the Olympics of walking.

2. If you don't have it open on your screen, it shuts itself off constantly.Very bad and bakwas app... It's doen't showing data history with GPs map...Tracks ur steps but keeps going of then I have to go back on the app so it starts again.

3. For whole day, when other trackers counted over 9 thousands steps, joog counted 286 (yes, less than three hundreds) and 200 meters walked.

4. All trackers were installed on the same device and were switched at the same time.When I download this app it showing your device isn't compatible with this version.

5. In that 1.8 miles I apparently walked 1586 steps.

6. Randomly decides to reset progress so there's no point in keeping track with it.I walked 1.8 miles.

7. If I could add a picture I would right nowAbsolutely useless for tracking steps.

8. When I open this app the screen turns into black I can't see anything on it... I have to back and open 2,3 times then it works.

9. I installed two step trackers after installing joog.

10. Then just doesnt move the steps at all.

11. 🚶 And it notication it works on 1st day but 2nd day the notification will be there fo whole day.

1. Fix Step Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Step Tracker: Restarting the app will resolve most errors.
2. Update the Step Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Step Tracker" » Open Step Tracker - Step Counter » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Step Tracker » click "UPDATE".
3. Clear Step Tracker - Step Counter app cache: Clearing cached data will force your app to retrieve the latest data directly from Step Tracker servers.
   1. On Android, goto Settings » Apps » Select "Step Tracker - Step Counter" » click Storage » click "Clear Cache".
4. Check Step Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Step Tracker might not work.
5. Uninstall and reinstall Step Tracker. If nothing else has worked, completely uninstall Step Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Step Tracker not working

2. Fix Step Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Step Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Step Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Step Tracker may not be able to connect to the Internet when running in the background.