Contact Pedometer Customer Service

Why should I report an Issue with Pedometer - Step Counter & Free Calorie Burner?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Best Free Fun Learning Apps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. No numerical dates for whatever week/month that you're working on; no clear way to track what you've walked for the month (yet), either steps or miles; it seems to track your walking time on a weekly basis before resetting; I'm sure there are other issues, but these are my top peeves.This app simple and easy to use.

2. Also an exp or level up system would be a very fun mechanic! The steps are very precise, I love testing it by counting my steps and then checking the app.Really good - used for approx 2 months and has been great so far.

3. I stopped tracking the steps bc on a few occasions I didn't realize it was commercial time and my steps were not being counted.

4. Just remember to have it running in the background if you want it to step count... it took me several days to remember to keep it on.I was looking for a simple pedometer that allows me to just track distances for specific walks and to easily reset.

5. Not real happy with itA notification would be nice to let you know it's commercial time and the steps will not be counted until you view the commercial.

6. It does seem to have issues measuring time as it stopped counting at 20 minutes (and I went for around 2 hours).

7. Is the $2.99 per month or a one time charge 🤔I recently switched from a similar-but-different fitness tracking app/device combo to a Samsung Gear Fit 2 and Samsung Health.

8. This week however, the app has been telling me I've walked over a 1000 steps in 10 minutes.

9. What gets a "one" is that is wasn't close to counting my steps.

10. If, per the response, they're aware of the problem, they shouldn't solicit payment unless/until it actually removes ads as promised.I got this app because I've been running my rear off at work.

11. My stride is longer than average, so I adjusted the length of stride setting to get a very accurate result, without using a GPS based app that would drain too much battery.

1. Fix Pedometer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pedometer: Restarting the app will resolve most errors.
2. Update the Pedometer App. Here is how:
   1. On Android goto PlayStore » Search for "Pedometer" » Open Pedometer - Step Counter & Free Calorie Burner » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pedometer » click "UPDATE".
3. Clear Pedometer - Step Counter & Free Calorie Burner app cache: Clearing cached data will force your app to retrieve the latest data directly from Pedometer servers.
   1. On Android, goto Settings » Apps » Select "Pedometer - Step Counter & Free Calorie Burner" » click Storage » click "Clear Cache".
4. Check Pedometer app permissions. If any of these permissions required to use your device's features are disenabled, Pedometer might not work.
5. Uninstall and reinstall Pedometer. If nothing else has worked, completely uninstall Pedometer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pedometer not working

2. Fix Pedometer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pedometer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pedometer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pedometer may not be able to connect to the Internet when running in the background.