Contact Water tracker Customer Service

Why should I report an Issue with Water tracker - Water reminder?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Ascendik to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The interface could use work too.I've been struggling to get enough water for months and have tried so many apps, but this is the only simple and easy to use one I could find with reminders based on when you last hydrated -- I love that you can set custom cup amounts and that the notification has the ability to log from it! I didn't mind the ads, they weren't in the way (just didn't look great), but I really wanted to support the developers because I hit my hydration goal three days in a row for the first time this year!Real simple and easy water tracker.

2. The water pour has actually surprised and scared myself and other people! This app's reminder sound is significantly louder than other apps so I don't want to turn down the notification sound on my phone.

3. UPDATE: I checked back 2 days later and all of the incorrect data is now correctLove this app! I've reached and exceeded my water goal, it's easy and fun to use like a game.

4. Whats the point of tracking your water if it resets halfway through your day? I try some other apps for now.

5. Thanks for the great app.I tried a bunch of apps at the same time and this one has everything I like except one thing: I can't find a way that it allows you to control the volume of it's reminder notification.

6. Any advice or help?I've tried all the top water apps, and for me, this one is the best, EXCEPT for a couple of serious needed improvements.

7. I love the water drop "mascot", the pouring water sound you get as a reminder ~ much more than just a boring tracker.

8. The notification helpfully has the ability to add water from the pop up, but I wish it wouldn't open the app up automatically when you click it.

9. I have been doing so much better at hitting my water goal (I do input my coffee but I don't count it in my water goal).

10. Other water apps don't let you do that.

11. Appreciate the ability to customize the water size and the widget is super useful to access from my home screen.

1. Fix Water tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Water tracker: Restarting the app will resolve most errors.
2. Update the Water tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Water tracker" » Open Water tracker - Water reminder » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Water tracker » click "UPDATE".
3. Clear Water tracker - Water reminder app cache: Clearing cached data will force your app to retrieve the latest data directly from Water tracker servers.
   1. On Android, goto Settings » Apps » Select "Water tracker - Water reminder" » click Storage » click "Clear Cache".
4. Check Water tracker app permissions. If any of these permissions required to use your device's features are disenabled, Water tracker might not work.
5. Uninstall and reinstall Water tracker. If nothing else has worked, completely uninstall Water tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Water tracker not working

2. Fix Water tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Water tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Water tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Water tracker may not be able to connect to the Internet when running in the background.