Published by Asken Inc.

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Why should I report an Issue with Calorie Counter - Asken Diet?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Asken Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Calorie Counter Customer Insights

1. The app also allows you to break down each meals total nutrition with bars and goal ranges, I thought this was a nice touch as most apps just dont have this added feature.I wish there was a section to combine the calories of ingredients for a meal in the homemade foods section.

2. When entering food, the stuff you ate most recently is shown first, but why would I log my dinner foods at breakfast? You can add custom foods, but you can't build them from ingredients, you have to enter all of the macros and vitamins, which takes way too long.Easy to use and keep track of meal calories throughout the day.

3. Which is something not offered by a lot of other calorie counter apps.Hi, I am happy with all the aspects of this app like being able to change goal weight, have daily activity logged and it looks like a good food data base as well.

4. Easy to setup and use which makes it more likely to keep using.The AI tips are awesome, and the free FitBit integration is great, but the interface just isn't intuitive.

5. It has most of the foods you can find, but it favors food from restaurants, when I have food made at home, either I can't find it or it suggests business versions, so I find the closest match.

6. AND I STARTED IN DECEMBER! But ever since you got rid of the barcode feature, it became harder to find the foods that I've eaten, if at all.

7. Especially since I've since gained most of it back...Great for tracking water, and food caloric intake.

8. This one is definitely the easiest to use, you can both scan packaged food that has a qr code and you can add foods like "banana" by typing it into the search.

9. It's great for calorie counting and water reminders.I've tried a lot of different apps throughout the years.

10. However, they are discontinuing the barcode scanning feature that is used to scan packaged food/snacks to quickly input all the nutrition info and I really enjoyed that feature.

11. Adding foods takes too many taps, and often you have to go back and edit entries if you had a different amount than the default.

Steps to Troubleshoot & Fix Calorie Counter Issues

1. Fix Calorie Counter Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Calorie Counter: Restarting the app will resolve most errors.
  2. Update the Calorie Counter App. Here is how:
    1. On Android goto PlayStore » Search for "Calorie Counter" » Open Calorie Counter - Asken Diet » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Calorie Counter » click "UPDATE".
  3. Clear Calorie Counter - Asken Diet app cache: Clearing cached data will force your app to retrieve the latest data directly from Calorie Counter servers.
    1. On Android, goto Settings » Apps » Select "Calorie Counter - Asken Diet" » click Storage » click "Clear Cache".
  4. Check Calorie Counter app permissions. If any of these permissions required to use your device's features are disenabled, Calorie Counter might not work.
  5. Uninstall and reinstall Calorie Counter. If nothing else has worked, completely uninstall Calorie Counter then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Calorie Counter not working


2. Fix Calorie Counter Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Calorie Counter be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Calorie Counter not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Calorie Counter may not be able to connect to the Internet when running in the background.

Reported Issues