Contact ‎MyPossibleSelf Customer Service

Why should I report an Issue with ‎MyPossibleSelf: Mental Health?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of My Possible Self Ltd to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Teaming up with our friends at Priory, world leaders in mental health, we have created interactive tools and coping strategies, using cognitive behavioural therapy (CBT), customised for digital use.

2. We want to give you access to the best toolkits available to improve your mind.

3. Together, we’ll guide you through life’s challenges and help you take care of yourself.

4. Imagine the possibilities.

5. Are you ready to get started on your journey to a happier and healthier life? “My Possible Self is the doctor-approved self-care app to keep anxiety in check. “If your mental health is a concern, My Possible Self may be the app for you. “It's kind of like having a pocket therapist.

1. I highly recommend giving the app a go if you need something that helps you reflect and genuinely want to take time out of your day to learn helpful things.I've been using it for a few weeks now and it's by far the best free mood tracker out there! I love that one can record as many moods per day as I want, I can add as many emotions/situations as I want, and record how my sleep was.

2. If you are thinking about it definitely try it out!!! Has something for everyone and I find myself using most of the features daily to help me out and learn more about myself! Only flaw is I wish on the mood tracking part you could customize the emotions that you are feeling more than the premade onesVery user friendly.

3. I love that about it! I also love that it takes into account different aspects of our lives that could impact stress, such as food intake, exercise, and sleep quality, and allows us to log this! Overall, a great health app, and the best one I've seen.

4. Thank you for creating and sharing such an amazing product and service!It's been helpful for me to refocus on myself and how I'm feeling at the end of the day.

5. Other than that it is super user friendly and I find the included tools actually helpful.It's a good app but I wish there was more to it.

6. The only thing that keeps it from being a 5 star for me is that the emotion options it gives aren't really versatile enough, so I find myself just picking a close one and not quite feeling satisfied with it.

7. If not, it's still incredibly helpful and I couldn't love it anymore.

8. There are support programs where you can help stress or lack of sleep or depression, and I've recommended it to all my friends.

9. The features on it are helpful for anyone and the care put into it seems genuinely amazing.

10. Very helpful to build yourself up and be there for yourself 🙂I love love love love the app.

11. I wish the mood tracker had a larger range of emotions to choose from.

1. Fix ‎MyPossibleSelf Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ‎MyPossibleSelf: Restarting the app will resolve most errors.
2. Update the ‎MyPossibleSelf App. Here is how:
   1. On Android goto PlayStore » Search for "‎MyPossibleSelf" » Open ‎MyPossibleSelf: Mental Health » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ‎MyPossibleSelf » click "UPDATE".
3. Clear ‎MyPossibleSelf: Mental Health app cache: Clearing cached data will force your app to retrieve the latest data directly from ‎MyPossibleSelf servers.
   1. On Android, goto Settings » Apps » Select "‎MyPossibleSelf: Mental Health" » click Storage » click "Clear Cache".
4. Check ‎MyPossibleSelf app permissions. If any of these permissions required to use your device's features are disenabled, ‎MyPossibleSelf might not work.
5. Uninstall and reinstall ‎MyPossibleSelf. If nothing else has worked, completely uninstall ‎MyPossibleSelf then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ‎MyPossibleSelf not working

2. Fix ‎MyPossibleSelf Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ‎MyPossibleSelf be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ‎MyPossibleSelf not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ‎MyPossibleSelf may not be able to connect to the Internet when running in the background.