Contact Yoma Bank Customer Service

Why should I report an Issue with Yoma Bank - Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Yoma Bank Limited to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Conveniently Top-up mobile balance to MPT, Telenor, Mytel mobile service providers with 3% and Ooredoo with 3.

2. Contact our call center at 9662 (or) 097-9662-9662 for 24-hour live assistance.

1. Please learn from other banks and update your banking service.Lousy app and staff are very poor service for me.

2. Logging to both service take too much time and keeps loading.. If I close the app and start logging again, it says user is already login.

3. The customers cannot use the phone number for activation anymore and the call center don't even know that fact.

4. I wanna request for one thing that user who use the old andriod version can't access the last update.

5. Why would you be running a bank if your server is always having communication issues.transition confirmation always fail by finger print or password.

6. I've called to call center they want me to use this app with mobile data not with wifi .

7. So, I just gave one star.The new version sucks! I tried everything they said on call center.

8. I have A30 Sumsung 64 GB which is enough storage and version enough for the app.It said login so i got login but saying the user is already login ... but no info is shown.

9. After transition fail , log in error is a must, Your Mobile banking is too bad .

10. This update is suck cause if you don't want to update you can't use this app anymore.

11. Both of your service for Mobile Banking & ibanking are too bad.

1. Fix Yoma Bank Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Yoma Bank: Restarting the app will resolve most errors.
2. Update the Yoma Bank App. Here is how:
   1. On Android goto PlayStore » Search for "Yoma Bank" » Open Yoma Bank - Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Yoma Bank » click "UPDATE".
3. Clear Yoma Bank - Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Yoma Bank servers.
   1. On Android, goto Settings » Apps » Select "Yoma Bank - Mobile Banking" » click Storage » click "Clear Cache".
4. Check Yoma Bank app permissions. If any of these permissions required to use your device's features are disenabled, Yoma Bank might not work.
5. Uninstall and reinstall Yoma Bank. If nothing else has worked, completely uninstall Yoma Bank then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Yoma Bank not working

2. Fix Yoma Bank Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Yoma Bank be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Yoma Bank not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Yoma Bank may not be able to connect to the Internet when running in the background.