Contact MGB Health Plan On Demand Customer Service

Why should I report an Issue with MGB Health Plan On Demand?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Partners HealthCare System, Inc to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. On Demand is a convenient, low-cost care option for minor illnesses and injuries that is available anytime and anywhere in the United States.

2. To get started, download the MGB Health Plan On Demand app or access the website via the member. mgbhealthplan. org portal.

3. Patients (adults and children age 2 and older) connect to providers through a secure video visit on the web or mobile device.

4. Virtual urgent care for Mass General Brigham Health Plan members.

5. For your first visit, you’ll need to create an account with your Member ID.

6. On Demand is NOT for medical emergencies.

7. For medical emergencies, call 911.

8. Registration is quick and 100% secure.

1. Fix MGB Health Plan On Demand Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MGB Health Plan On Demand: Restarting the app will resolve most errors.
2. Update the MGB Health Plan On Demand App. Here is how:
   1. On Android goto PlayStore » Search for "MGB Health Plan On Demand" » Open MGB Health Plan On Demand » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MGB Health Plan On Demand » click "UPDATE".
3. Clear MGB Health Plan On Demand app cache: Clearing cached data will force your app to retrieve the latest data directly from MGB Health Plan On Demand servers.
   1. On Android, goto Settings » Apps » Select "MGB Health Plan On Demand" » click Storage » click "Clear Cache".
4. Check MGB Health Plan On Demand app permissions. If any of these permissions required to use your device's features are disenabled, MGB Health Plan On Demand might not work.
5. Uninstall and reinstall MGB Health Plan On Demand. If nothing else has worked, completely uninstall MGB Health Plan On Demand then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MGB Health Plan On Demand not working

2. Fix MGB Health Plan On Demand Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MGB Health Plan On Demand be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MGB Health Plan On Demand not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MGB Health Plan On Demand may not be able to connect to the Internet when running in the background.