Contact Health Sync Customer Service

Why should I report an Issue with Health Sync?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of appyhapps.nl to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It worked great on my Samsung Galaxy S8, but since upgrading to the S10, I've had difficulty getting the app to recognize that Garmin Connect is syncing, which means that Health Sync is not capturing the data to push to Google Fit.

2. There is no option to force a manual sync in the Health Sync app if you're using Garmin as the source data, so the fact that it doesn't detect when Garmin is syncing makes the app ineffective.

3. Great job! Idea: create a HSync dashboard because Samsung/Fit's kinda suck.FINALLY! Something that can sync data from one service to the next so I don't have to wear my smartwatch, a Fitbit, and a tracker for my insurance.

4. It still takes a bit of time to tweak the Health Sync and native sync options from other apps before you can aggregate all the data, but the developer can't do anything.

5. I have tried disabling all of the battery saving "features" that Samsung utilizes, but still can't seem to get the app to sync the data with any regularity.

6. My ultimate goal was to sync my steps from my 'Garmin Forerunner 645 Music' to Google Fit (in order to track my runs for Pokemon Go, without carrying my phone with me).

7. Update: I tried uninstalling both Health Sync and Samsung Health.

8. Thanks for your help!I use this app to sync my Garmin data to Google Fit.

9. I also wish more things would sync both ways, but I suspect that is a weakness in the apps being synchronized rather than a fault of this app.This app has been a technological godsend.

10. Just for reference, on my S8, it would sync multiple times throughout the day and everytime I hit the manual sync button in Garmin Connect, but on the S10 it seems the best I can do is about one sync per day, and even that is hit or miss.

11. Most important: nutritional data syncing from Fitbit to Samsung Health.

1. Fix Health Sync Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Health Sync: Restarting the app will resolve most errors.
2. Update the Health Sync App. Here is how:
   1. On Android goto PlayStore » Search for "Health Sync" » Open Health Sync » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Health Sync » click "UPDATE".
3. Clear Health Sync app cache: Clearing cached data will force your app to retrieve the latest data directly from Health Sync servers.
   1. On Android, goto Settings » Apps » Select "Health Sync" » click Storage » click "Clear Cache".
4. Check Health Sync app permissions. If any of these permissions required to use your device's features are disenabled, Health Sync might not work.
5. Uninstall and reinstall Health Sync. If nothing else has worked, completely uninstall Health Sync then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Health Sync not working

2. Fix Health Sync Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Health Sync be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Health Sync not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Health Sync may not be able to connect to the Internet when running in the background.