Contact Rhythm SYNC Customer Service

Why should I report an Issue with Rhythm SYNC?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Scosche to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The award-winning Rhythm Heart Rate Monitors use patented technology to capture exceptionally accurate performance in both wet and dry conditions. · Configures sharing with compatible heart rate tracking apps, fitness watches, bike computers, and fitness equipment, to stream your fitness-data in real time, track heart rate history, and more!

1. It would be very useful if it did more than those 2 things like keeping track/history of your workouts, showed calories burned, helped you figure out your BMI etc.The app is finally beyond the 'light phase', and can now sync and pull files from the heart rate monitor as well as update firmware.

2. If you want an Android app that just shows your HR on the app (when it connects to the device) and won't give you any other useful information than that, than this app is for you.Too basic, only useful to show your heart rate and battery life of your Rhythm+.

3. When I saw the LED's changing at unexpected HR's, I went back in the app and checked - the zones weren't what I set! Tried several times, but it seems the programmers just don't like ►MY◄ settings! ¶ Keeping the device - you can see it's connected even in bright sunlight.

4. So you might have a zone change at 125 but the workout is saved with the zone break at 129.Can't get any recorded data with Sync LITE 1.11. The only thing I can do is to see the momentary HR and HR Zone.

5. And I did manage to sync some data from the device and download it, but that's where it stops.

6. Very disappointed, I ordered the device to Europe and figured I can't get much value out of it with it's own app.Rhythm device connected to phone, app and Garmin Vivoactve 3 with no problems.

7. This update actually makes the HRM useful for me for more than running! If only other modes were available to attempt to track reps at the gym.

8. But I am not able to see any historical data, which makes the device almost useless for me.

9. Even more fun is that zone settings shown on the app do not match the data saved from workouts.

10. If the remote stops sending, the app provides no notice of that fact, and remains stuck at the last recorded heart rate.

11. The app can successfully sync the hrm data to strava and a few other providers.

1. Fix Rhythm SYNC Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Rhythm SYNC: Restarting the app will resolve most errors.
2. Update the Rhythm SYNC App. Here is how:
   1. On Android goto PlayStore » Search for "Rhythm SYNC" » Open Rhythm SYNC » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Rhythm SYNC » click "UPDATE".
3. Clear Rhythm SYNC app cache: Clearing cached data will force your app to retrieve the latest data directly from Rhythm SYNC servers.
   1. On Android, goto Settings » Apps » Select "Rhythm SYNC" » click Storage » click "Clear Cache".
4. Check Rhythm SYNC app permissions. If any of these permissions required to use your device's features are disenabled, Rhythm SYNC might not work.
5. Uninstall and reinstall Rhythm SYNC. If nothing else has worked, completely uninstall Rhythm SYNC then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Rhythm SYNC not working

2. Fix Rhythm SYNC Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Rhythm SYNC be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Rhythm SYNC not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Rhythm SYNC may not be able to connect to the Internet when running in the background.