Contact Share My Health Data Customer Service

Why should I report an Issue with Share My Health Data?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of US Department of Veterans Affairs (VA) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Fit, and Bluetooth-enabled devices such as weight scales and Accu-Chek glucometers. • Share health data by category or choose to ‘allow all’ data. • Review and discuss your data with your provider during your next visit. and Bluetooth-enabled devices such as weight scales and Accu-Chek glucometers.

2. If you track your health using a device or mobile app, you can now share your data with your VA care team by using VA’s Share My Health Data app.

3. Compatible mobile apps include Apple Health, Google Fit and more, which you can see in Share My Health Data.

4. Be sure to let your provider know that you are using Share My Health Data to share your data.

1. From the FAQ, "To enable the Quick Login feature, tap Profile, then tap the Enable Quick Login toggle." I don't have an option for Quick Login on my Profile and must login with multi-factor authentication every time I open this app.I really like the new app, but wish it had support for Samsung and apple watches for monitoring with historical granularity.Does not work.

2. It either gives a 500 server error after I enter my login info, or just displays a screen that shows {user ID....} So I am unable to sync my data.Worked great for 6 days, to sync data to the VA, then stoped sending data to the VA.

3. Will not update data sync.Doesn't work very well trying to connect with other providers.

4. Even if it did work, I could find no data on which VA medical centers are participating and there have been no updates to the app in 11 months.

5. Pointless to even put this app out there for people to use.. you have to do better!Doesn't give the kind of access to upload outside medical facilities health records to chart.I have not gotten very far.

6. Login screen just times out, eventually.

7. Almost impossible..Complete waste of time.

8. Abandonware?The app won't log me in.

1. Fix Share My Health Data Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Share My Health Data: Restarting the app will resolve most errors.
2. Update the Share My Health Data App. Here is how:
   1. On Android goto PlayStore » Search for "Share My Health Data" » Open Share My Health Data » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Share My Health Data » click "UPDATE".
3. Clear Share My Health Data app cache: Clearing cached data will force your app to retrieve the latest data directly from Share My Health Data servers.
   1. On Android, goto Settings » Apps » Select "Share My Health Data" » click Storage » click "Clear Cache".
4. Check Share My Health Data app permissions. If any of these permissions required to use your device's features are disenabled, Share My Health Data might not work.
5. Uninstall and reinstall Share My Health Data. If nothing else has worked, completely uninstall Share My Health Data then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Share My Health Data not working

2. Fix Share My Health Data Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Share My Health Data be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Share My Health Data not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Share My Health Data may not be able to connect to the Internet when running in the background.