Published by SyncMyTracks on Jul 7, 2024

Report an issue with SyncMyTracks (Trial version).
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Why should I report an Issue with SyncMyTracks (Trial version)?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SyncMyTracks to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SyncMyTracks (Trial version)

1. Also the heart rate, cadence, power and temperature are synchronized, when they are supported by different services. - Can SyncMyTracks delete or modify my activities in synchronization? Never!

2. SyncMyTracks prevents duplication of activities considering the start time of the activity. - Where are emails and passwords of my accounts saved?

3. SyncMyTracks just adds activities to your accounts, it doesn't delete or modify the activities that you already have. - Can SyncMyTracks duplicate my activities in synchronization?

4. In application settings you can set the time interval wherein SyncMyTracks check for new activities, or you can disable automatic synchronization.

5. Simply entering data (email and password) of both accounts, the activities are exported from one account to the others, using GPX or TCX files.

6. Not recommended, it could create duplicate activities already synchronized. - Can you use Facebook or Google+ to login and sync my accounts? No.

7. If password is not set, you must generate it in your account settings. - Is SyncMyTracks sponsored, maintained or supported it by tracking services supported?

8. Simply add the accounts you want to sync, and SyncMyTracks will do the synchronization.

9. It's an Android app used to sync your activities of the most popular sports tracking services.

10. The paid version contains no ads. - Can you use the export and import and synchronization with the same accounts?

11. In addition, in the free version you can only export the last 40 activities at most.

SyncMyTracks (Trial version) Customer Insights

1. But for a simple transfer of data, and a one off cost, this is an excellent app when it works.not able to sync data from Strava to Nike+ run club..even after multiple tries, connectivity to Nike+ run club is timing out and failing after 3 attempts, so I can't sync my runs from Nike to Strava :(App was working fine till March mid.

2. Post which not able to sync data from Strava to Nike+ run club..even after multiple tries, connectivity to Nike+ run club is timing out and failing after 3 attempts .. Can you please fix this?First time trying and it can't connect to RunKeeper.

3. Syncing from Strava to Nike+ Run Club - Calories and Cadence is not included it shows blank.I used to love using this app but since you took the ability to sync with partner apps it has lost its mojo.

4. Works perfectly to sync my runs recorded from on active2 watch (via Samsung Health) to Strava, with all the data intact.

5. Please could you make this available again, then i could start challenging friends again.Used it for three runs to sync with Nike Run and Strava as Strava doesn't seem to work properly on Wear OS.

6. Unfortunately, due to 3rd party issues, in recent months, I've experienced some drop in service; I'm still not convinced that the glitch with NRC, for example, has been fixed-I've had to change my passwords numerous times to be able to sync.

7. There's been occasional issues with the third party services breaking due to changes in the way they connect, but it seems like the devs are good at resolving them within a few days.4* review based on my experience of the (paid & free) app over the last few years.

8. It's more reliable and consistent than Samsung's official Strava integration, since that official one improperly assesses moving time and thus makes your pace information wildly off.

9. On Sunday a 7 mile Nike run synced to Strava as 4.94 miles and today a 6.36 mile run synced as 5.58 miles.

10. First time worked perfectly, but the last two runs have synced incorrectly.

11. Not everyone can carry there phone with them everywhere to record steps but when you could sync garmin (heathsync) i could always meet my target.

Steps to Troubleshoot & Fix SyncMyTracks (Trial version) Issues

1. Fix SyncMyTracks (Trial version) Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SyncMyTracks (Trial version): Restarting the app will resolve most errors.
  2. Update the SyncMyTracks (Trial version) App. Here is how:
    1. On Android goto PlayStore » Search for "SyncMyTracks (Trial version)" » Open SyncMyTracks (Trial version) » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SyncMyTracks (Trial version) » click "UPDATE".
  3. Clear SyncMyTracks (Trial version) app cache: Clearing cached data will force your app to retrieve the latest data directly from SyncMyTracks (Trial version) servers.
    1. On Android, goto Settings » Apps » Select "SyncMyTracks (Trial version)" » click Storage » click "Clear Cache".
  4. Check SyncMyTracks (Trial version) app permissions. If any of these permissions required to use your device's features are disenabled, SyncMyTracks (Trial version) might not work.
  5. Uninstall and reinstall SyncMyTracks (Trial version). If nothing else has worked, completely uninstall SyncMyTracks (Trial version) then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SyncMyTracks (Trial version) not working


2. Fix SyncMyTracks (Trial version) Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SyncMyTracks (Trial version) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SyncMyTracks (Trial version) not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SyncMyTracks (Trial version) may not be able to connect to the Internet when running in the background.

Reported Issues

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