Contact FitnessSyncer Customer Service

Why should I report an Issue with FitnessSyncer?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of FitnessSyncer to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Once to fetch the data from the first app, you wait a looong time, then when thats finished you need to start manual sync to push the data in the destination app.

2. The syncing it can do on first sync it looks for data going back to the likes of 1970 so takes hours and hours to do.

3. Thank u!This app was ok before the latest update (3.0?). Sure it crashed and said the data sources were missing but after a few closing and reopening the app, they came back and I was able to hit sync.

4. Only problem is it is showing "an unknown error occurred" (not in app but in web) while trying to sync activity data to mapmyfitness (destination).

5. The free version would likely work if you were trying to get data from a Fitbit into one repository only.

6. It does a good job for syncing data from ride with gps (source) to endomondo and strava (both as destinations).

7. It has potential with the ability to better sync all of your data and present it in graphs you'd want.

8. The app has potential but how it works and looks now i would never ever buy it.Fantastic! Been using a similar app for almost 3 years now (which has been perfect for my needs save a few glitches periodically due to 3rd party issues) but this has so many other features that I didn't realise I needed (until now!).

9. Free version only allows 5 sources or destinations of data combined.

10. With each update of the android version on my phone the problems seem to get worse and when it does work it is very slow.

11. Blood pressure doesn't seem to sync to sheath, but other than that it seems to be working quite alright now.

1. Fix FitnessSyncer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FitnessSyncer: Restarting the app will resolve most errors.
2. Update the FitnessSyncer App. Here is how:
   1. On Android goto PlayStore » Search for "FitnessSyncer" » Open FitnessSyncer » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FitnessSyncer » click "UPDATE".
3. Clear FitnessSyncer app cache: Clearing cached data will force your app to retrieve the latest data directly from FitnessSyncer servers.
   1. On Android, goto Settings » Apps » Select "FitnessSyncer" » click Storage » click "Clear Cache".
4. Check FitnessSyncer app permissions. If any of these permissions required to use your device's features are disenabled, FitnessSyncer might not work.
5. Uninstall and reinstall FitnessSyncer. If nothing else has worked, completely uninstall FitnessSyncer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FitnessSyncer not working

2. Fix FitnessSyncer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FitnessSyncer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FitnessSyncer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FitnessSyncer may not be able to connect to the Internet when running in the background.