Contact MySantander Banking Customer Service

Why should I report an Issue with MySantander Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Santander Consumer Bank AG (Deutschland) to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. MySantander Online Banking für Ihre Konten, Karten, Kredite und Finanzierungen in einer App. „Santander Banking“ ist jetzt „MySantander Online Banking“ – das neue Kundenportal der Santander Bank.

2. Neben den bereits bekannten Online Banking-Funktionen finden Sie in MySantander alle Informationen zu bestehenden Krediten und Finanzierungen sowie weitere bequeme Services – das macht unsere App zu Ihrem persönlichen Portal rund um Ihre Santander-Produkte.

3. So entgeht Ihnen keine Zahlung und Sie gewinnen mehr Kontrolle über Ihre Finanzen.

4. Behalten Sie alle Ihre Transaktionen und Umsätze im Blick. Übersichtlich gestaltet, entgeht Ihnen keine Buchung.

5. Bei der MySantander Banking App loggen Sie sich unkompliziert und sicher ein - egal, ob Sie die Gesichtserkennung mit Face ID nutzen möchten oder die App mit Ihrem Fingerabdruck via Touch ID verwenden.

6. Ihre Konten und Karten können Sie dabei individuell umbenennen, um noch einfacher durch Ihre Bankgeschäfte zu navigieren.

7. Damit haben Sie ab jetzt immer den Überblick und die Kontrolle über Ihre Finanzen.

8. Sie sind umgezogen, möchten Ihr Passwort ändern oder die PIN Ihrer Karte fällt Ihnen nicht mehr ein?

9. Wir tun alles, um Ihre Daten vor fremden Zugriffen zu schützen.

10. Natürlich ist der Login auch weiterhin mit Benutzername oder E-Mail und Passwort möglich.

11. Ihre Kredite und Waren-/KFZ-Finanzierungen im Überblick.

1. Annoying.People are writing in English and they are responding in German! How rude! The app is completely GARBAGE! There is no proper English support! Even their customer service helpline does not speak English! N26, on the other hand, provides both German and English support, as well as online chat support in both languages! Come On, We live in 2022, not 2000!It has all the basic banking functionalities like Money transfer, account balance, statements and also real-time transfer.

2. Seems fine, but I had instant disappointment when I could not find a setting that allows the change of language to English... Hoping Santander DE is already working on an update.I switched from N26 and while Santander works it's a lot more fragile and a bit complex since it requires two apps to login.

3. So, if there is an option to switch the language of the application then it would be very helpful and more user friendly.The templates do not work: after selecting a template and the account from which to transfer the app stays hanging.

4. However, there are several improvements we can do such as supporting English language as well in the Santander Germany app, as not all the account holders may understand German very well.

5. When making transfers entering the data from scratch, it is impossible to enter IBANs that contain letters (like they exist in the Netherlands: e.g. ABNA and INGB) because the input keyboard switches to numbers only.

6. Would be even great if in English too :)The application is good, secure, and user friendly.

7. Otherwise works like a charm!Forcing customers to use the app and not the website, you should add some basic features any normal banking app has.

8. their customer service on the phone was friendly throughGreat experience.

9. Personal details changes like Phone number and address and Push Notifications are not available.

10. I'd fire the whole incompetent team of developers who are "working" on this app(s).rubbish app.

11. 1) the possibility to scan barcode to trasfer (überweisung) section.

1. Fix MySantander Banking Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart MySantander Banking: Restarting the app will resolve most errors.
2. Update the MySantander Banking App. Here is how:
   1. On Android goto PlayStore » Search for "MySantander Banking" » Open MySantander Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for MySantander Banking » click "UPDATE".
3. Clear MySantander Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from MySantander Banking servers.
   1. On Android, goto Settings » Apps » Select "MySantander Banking" » click Storage » click "Clear Cache".
4. Check MySantander Banking app permissions. If any of these permissions required to use your device's features are disenabled, MySantander Banking might not work.
5. Uninstall and reinstall MySantander Banking. If nothing else has worked, completely uninstall MySantander Banking then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing MySantander Banking not working

2. Fix MySantander Banking Server issues & Internet Connection

1. Check network connection: An unstable Internet will make MySantander Banking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to MySantander Banking not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, MySantander Banking may not be able to connect to the Internet when running in the background.