Contact St. Charles Bank and Trust Customer Service

Why should I report an Issue with St. Charles Bank and Trust?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Wintrust Community Banks to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My Chase app works fantastically.Every month or so it logs me out and makes me readd sign in information it also wont change the personal phone number since ive switched phones ive done it 6 times and still ask for my old number when trying to resign in not only that but i had to uninstall and reinstall the app many times cause it would not even load and kept giving me an error message and the app will constantly make you reset the quick access pin option as wellI constantly have to delete this app and re-install it every week.

2. I end up having to keep changing my password on a laptop or desktop because the app seems to always not recognize the password, even after it has set up with my finger print authentication.

3. Tried to use the online feature to reset my password and it responded that I have to call a 1-866 phone number.

4. Pointless app that had just gotten worse.Used to be nice, but for a while now it does not save your username and password often, causing you to constantly get codes from text and go through a bunch of steps just to get back in.

5. I've had to "verify" myself up to three times in one day, unbelievable.Thumb print function stopped working for some unknown reason.

6. I constantky having to reset my password etc... I rarely use it because of the issues.

7. HOWEVER, WHEN it works its decent!All of a sudden opens to a solid white page with no options.

8. Totally frustrating and time consuming when all I want to do is check transactions and balance.I constantly have to reinstall this app.

9. Thumb print login never works.

10. :(Every couple of days I get an "Authentication Required" message.

11. It works for 4-5 days and then blank screen.

1. Fix St. Charles Bank and Trust Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart St. Charles Bank and Trust: Restarting the app will resolve most errors.
2. Update the St. Charles Bank and Trust App. Here is how:
   1. On Android goto PlayStore » Search for "St. Charles Bank and Trust" » Open St. Charles Bank and Trust » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for St. Charles Bank and Trust » click "UPDATE".
3. Clear St. Charles Bank and Trust app cache: Clearing cached data will force your app to retrieve the latest data directly from St. Charles Bank and Trust servers.
   1. On Android, goto Settings » Apps » Select "St. Charles Bank and Trust" » click Storage » click "Clear Cache".
4. Check St. Charles Bank and Trust app permissions. If any of these permissions required to use your device's features are disenabled, St. Charles Bank and Trust might not work.
5. Uninstall and reinstall St. Charles Bank and Trust. If nothing else has worked, completely uninstall St. Charles Bank and Trust then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing St. Charles Bank and Trust not working

2. Fix St. Charles Bank and Trust Server issues & Internet Connection

1. Check network connection: An unstable Internet will make St. Charles Bank and Trust be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to St. Charles Bank and Trust not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, St. Charles Bank and Trust may not be able to connect to the Internet when running in the background.