Contact CoinEx Wallet Customer Service

Why should I report an Issue with CoinEx Wallet - Crypto & DeFi?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ViaBTC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Provides multi-wallet management, NFT management, staking, swap, DApp Explorer, transaction accelerator, signature verification, address authorization detector and more services. · One App to manage multiple chains of assets without the need to register with your personal information. · Supports both single-currency wallets and multi-currency wallets. · Private keys are held by users themselves, so they have full control over their assets. · Send, receive, store, view, and visit NFT DAPP, all in CoinEx Wallet. · No need to transfer between wallet and exchange. · Using CoinEx Wallet to exchange cryptos conveniently. · Protect against inflation and preserve/increase your asset value.

2. It is a decentralized blockchain wallet for multi-chain and multi-cryptocurrency asset management.

3. ViaWallet has officially upgraded to CoinEx Wallet.

4. CoinEx Wallet is a product of CoinEx Group.

5. It now supports 50+ kinds of coins, for instance, BTC, ETH, CET, TRX, BNB, MATIC, LTC, BCH, BASE, DOGE, etc. , and 1 million+ tokens.

6. BTC (Bitcoin), ETH (Ethereum), BNB (Binance Smart Chain), TRX (Tron), ADA (Cardano), ALGO (Algorand), ARB (Arbitrum One), ATOM (Cosmos), AVAX-C (Avalanche), ETH (BASE), BCH (Bitcoin Cash), BSV (Bitcoin SV), CET (CoinEx Smart Chain), CFX (Conflux), CKB (Nervos), DASH (Dash), DCR (Decred), DGB (DigiByte), DOGE (Dogecoin), DOT (Polkadot), ERG (Ergo), ETC (Ethereum Classic), FCH (Freecash), FTM (Fantom), HNS (Handshake), HT (Huobi Token), ICX (ICON), IRIS (IRISnet), KAVA (Kava), KDA (Kadena), KSM (Kusama), LBC (LBRY Credit), LTC (Litecoin), LUNA (Terra), LUNC (Terra Classic), MATIC (Polygon), MINA (Mina), NEAR (Near), ONT (Ontology), OP (Optimism), ROSE (Oasis Network), RVN (Ravencoin), SYS (Syscoin), VET (VeChain), XEC (eCash), XLM (Stellar), XRP (Ripple), XTZ (Tezos), ZEC (Zcash), ZEN (Horizen), ZIL (Zilliqa), KAS (Kaspa), etc.

1. EfbreffeeqbI believe via wallet is not very because I want to swap my money lost I send masege TELGARAM No answer from admin I,m 😔 sorry Warning to the user loss your money 💷 if you use via wallet lost don't used this application scamCan't give this wallet any stars.

2. Don't bother with contacting me ViaBtc!!Great app i use on several chains easy and i like features.BEWARE! THE APP DOESNT LOCK! Support still haven't responded to me after 12hrs....VERY CONCERNING! I have it set to lock with my biometrics and password...I've closed the app, forced it closed.

3. For example ADA Cardano or ADA BEP2 or ADA ERC20 etc.Downloaded just to tell people that Norton 360 flags this app as Potentially Unsafe - Unusual Behavior - Auto Install, May try to install other programs - Intrusive Ads.

4. Try to input a wallet address for payments and they substitute your mining address with THEIR via wallet address.

5. Safe, secure and user-friendly multi-chain wallet offering best services.

6. Whenever you swap usdt to trx it's says error tsk! And also I can't transfer money either.No complaints.

7. Didn't know this and they sent my 24hr earning to a wallet I don't have access to.

8. For example there are several ADA addresses bilut I don't know which onevis for which network! Write the network for each address.

9. Anyone could take all ofy money! This is beyond an oversight...this is not acceptableAbsolutely the best in the market! Making fastest transactions with the lowest fee.

10. It's not safe! And also you can swap crypto in this app it says it is error.

11. Why you steal my wallet.

1. Fix CoinEx Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CoinEx Wallet: Restarting the app will resolve most errors.
2. Update the CoinEx Wallet App. Here is how:
   1. On Android goto PlayStore » Search for "CoinEx Wallet" » Open CoinEx Wallet - Crypto & DeFi » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoinEx Wallet » click "UPDATE".
3. Clear CoinEx Wallet - Crypto & DeFi app cache: Clearing cached data will force your app to retrieve the latest data directly from CoinEx Wallet servers.
   1. On Android, goto Settings » Apps » Select "CoinEx Wallet - Crypto & DeFi" » click Storage » click "Clear Cache".
4. Check CoinEx Wallet app permissions. If any of these permissions required to use your device's features are disenabled, CoinEx Wallet might not work.
5. Uninstall and reinstall CoinEx Wallet. If nothing else has worked, completely uninstall CoinEx Wallet then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CoinEx Wallet not working

2. Fix CoinEx Wallet Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CoinEx Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CoinEx Wallet not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CoinEx Wallet may not be able to connect to the Internet when running in the background.