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Why should I report an Issue with Jackocoins - Sell BTC, ETH, U?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Jackocoins to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Jackocoins - Sell BTC, ETH, U
1. Jackocoins is a Nigeria based cryptocurrency exchange, where you can easily store and sell your cryptocurrency for naira, we are one of the fast-growing. cryptocurrencies exchange in Nigeria, offering high rate and fast payment.
Jackocoins Customer Insights
1. Jacko is no longer jacko.I think these app is no longer fast on payment anymore, i trade my coin of $587 few hour ago but more than 4 hours now i haven't received my money and its have been showing approve i even contacted their live chat but no response i think you all should be careful trading with them... till i received my money before i can rate them i don't know what's happening to the their teamThe guys behind this app are dubious, they'll allow you send btc to their app sell it off then refused to send ur money to ur bank acct, when you know you can't process transactions lower than 100k why didn't you state it clearly so that people won't bother transacting with you guys, now you'll hold people's money unnecessarily.
2. I need my money Jackocoins the owner of the coins thought I eat his money.My transaction has been approved going to 1 week, yet they still haven't credit my account.
3. This app is not longer fast in payment as it was introduced at first, I do buy from other people and trade here which needs a faster payment but you will have to wait 2 hours before you will be paid, its so annoying and if the app is not paying at midnight they should indicate trading hours then delaying payment till the next morning.
4. I recommend this to anyoneIt's been nice trading with you, but unfortunately I can't trade 100k Everytime I need money so I guess it's the end of the road.
5. This is is not 🚭 advisable to use at all stop using JackoMy transaction has been approved for hours now, yet they still haven't credit my account.
6. It's caused enough embarrassments already... #Please $1 is something to meI sold some coins since 11pm and it's been in pending ever since, you customer care has been online but refused to reply.
7. I sold my BTC Oct 1 and only receive part payment for it up until now, I've made so many efforts as to reach out to them but they even cancel incoming calls and ignore mails and messages.
8. Why let people send in coins when you know you don't process payment at night.
9. And no form of notice or attempt to even helpHow can someone sell is Bitcoin and get shortpaid by jackocoins and to crown it all they never reply to your countless messages.
10. The user downloaded and register for the app, paid some amount of btc to it but could not add bank details and no trade.
11. Its not evening showing if it has been confirmed or not.
Steps to Troubleshoot & Fix Jackocoins Issues
1. Fix Jackocoins Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart Jackocoins: Restarting the app will resolve most errors.
- Update the Jackocoins App. Here is how:
- On Android goto PlayStore » Search for "Jackocoins" » Open Jackocoins - Sell BTC, ETH, U » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for Jackocoins » click "UPDATE".
- Clear Jackocoins - Sell BTC, ETH, U app cache: Clearing cached data will force your app to retrieve the latest data directly from Jackocoins servers.
- On Android, goto Settings » Apps » Select "Jackocoins - Sell BTC, ETH, U" » click Storage » click "Clear Cache".
- Check Jackocoins app permissions. If any of these permissions required to use your device's features are disenabled, Jackocoins might not work.
- Uninstall and reinstall Jackocoins. If nothing else has worked, completely uninstall Jackocoins then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing Jackocoins not working
2. Fix Jackocoins Server issues & Internet Connection
- Check network connection: An unstable Internet will make Jackocoins be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to Jackocoins not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, Jackocoins may not be able to connect to the Internet when running in the background.
Reported Issues
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Hello sir/ma I need your support,I sent 175 dollar to your platform and I haven’t been credited yet for the past 3 hours
— by Kmiw 10 months ago -
Please I don't know why I can't login to my account for 2 days now and I need to be rectified with immediate effect
— by Send Matthew 1 year ago -
Trying to login into my Jacko coin showing me account not founds and their is money inside
— by Victory 1 year ago -
My $144.85 bitcoin has been on Filed case since four days ago. I did another transaction before and after then which was successful. Kindly look into this because I need my money!!!!
— by Adeojo Damilare 1 year ago -
I'm having a pending transaction in jackocoins for more than a hour now up till now it keep showing pending ten people ahead of me for over a hour now it's very annoying please I need help
— by Tenny 2 years ago -
I made a transaction of 393:56 with jackocoin and up till this moment I haven't received my money, the customer care has refused to answer me. And this transaction took place on Saturday
— by OBINNA 2 years ago -
I made a transaction of 393:56 with jackocoin and up till this moment I haven't received my money, the customer care has refused to answer me. And this transaction took place on Saturday
— by OBINNA 2 years ago -
My coins is in pending since 5hours ago, what's wrong? I've emailed you and WhatsApp you but you're not replying 😒 my supplier is on my neck and he needs his money today
What's the problem— by Adepoju Hakeem 2 years ago -
Hello i referred a friend to this platform and he send out $833 bitcoin to jackocoins and it has not reflect in the account for over 5 hours
— by Stick 2 years ago -
I like to trade in this platform
— by Lateef 2 years ago -
Hello, why is my transaction showing filed case, I don’t understand why you haven’t credited me since my coin went through.
— by John Chibueze 2 years ago -
I traded $290 usdt on 29 July up till now I have received my money and I have speaking to you on WhatsApp and live chat you guys are not answering you guys scammed me
— by Favour 2 years ago -
I don't have access to my account again I don't no the reason why and you're still own me money please you have not paid me
— by Olusegun 2 years ago -
Hello sir/ma
I'm herd to make a complain about a failed/pending transaction of bitcoin, I made a trade of bitcoin since last week Friday and i haven't be credited yet and I will like to know why please and would also demand a quick response as soon as possible ASAP— by David Gifted 2 years ago -
I send you btc of $1000 on friday and you havent credited me since why
— by Yomicash123 2 years ago -
I trade my bitcoin with Jackocoin yesterday and I have not received my money and is over 24hours now please I need my money
— by Ikpahr Lucky 2 years ago -
My Transaction was Approved but I wasn't credited. Transaction ID is 6959475
— by Malachi 2 years ago -
According to the General Dara protection Regulations (GDPR), I want my data deleted.
My Email is: kingpromisemeka92@redacted
Username: kingPromise92.
Under the California Consumer Privacy Act (CCPA), I wish to notify you of the penalty for non compliance - A $7,500 fine and 4% of annual turnover under (GDPR).— by James Lawson 2 years ago -
I Damon Scott request my account with jackocoin to be permanently deleted as stated under CCPA. I also wish to remind you of the penalty associated with declining to this request. Thanks.
— by Damon Scott 2 years ago -
I couldn't login my account, it keep on showing oop,it look like I am offline
— by Edoface 2 years ago
