Contact ViaBTC-Crypto Mining Pool Customer Service

Why should I report an Issue with ViaBTC-Crypto Mining Pool?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ViaBTC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Backed by the one-stop, all-inclusive services spanning the mining pool, the exchange, and the wallet, ViaBTC is committed to offering global users more abundant supporting tools, stabler and more efficient mining services, and better product experience. ·Open & Transparent: Real-time detailed statistics of pools and miners obtainable. ·Security & Stability: Nodes deployed all over the world, providing a 7×24h low-latency mining network. ·High mining revenue: Multiple settlement modes and Smart Mining services ensure higher mining returns. ·Supports various alert methods to receive instant notifications. ·Built-in multi-coin wallet for deposits and withdrawals. ·Hedge coins and transactions to secure your profits in advance. ·Crypto loans available 24/7, borrow and repay at any time to free your capital. ·Bye-bye congestion and Hi-hi Transaction Accelerator. ·Know your days of Return with Profit Calculator in a click. ·Smart mining, one-click switch mining coins, and achieve high returns.

2. ViaBTC, founded in May 2016, has provided professional, efficient, safe and stable cryptocurrency mining services for over one million users in 130+ countries/regions around the world, with a cumulative mining output value of tens of billions of dollars.

3. As a world's top all-inclusive mining pool, it provides mining services for more than ten mainstream cryptocurrencies including BTC, LTC, BCH, KAS, etc.

4. Additionally, we support 'dark mode' to satisfy users' personalized preferences.

1. I just started using their coinex platform and no surprise both the web interface as well as the app, are seamless and very user friendly, Its companies like this that pay attention to its community, and continue to offer the services needed to make the adoption of Crypto into society, Simple for entry to advanced users, A+++++This app REQUIRES a external minor attached to your computer to use.. IT IS NOT A MINOR ONLY A VISUAL FOR A MINOR.. only 3 brands of minors are supported.

2. Cost $1,000 USD and up!! Do not download or create a account unless you have a external coin minor at home already... Google please ban this app for FALSE ADVERTISING AND MISLEADING INFORMATIONJust downloaded the app and after not even 5 minutes going to delete it because there's not even a place to start mining with jumping through a bunch of hoops so, no thanks! I do not recommend, would rate zero if I could.

3. Well i will come back and it when I successfully and see sign up and see how it works thanks.Amazing group of companies, very user friendly while still secure, they are continually adding new levels of service, integrating into what is an amazing eco system.

4. I have tried it several times but it keeps requesting invitation code while nobody invited me,I download the app for Google play store so where are mine going to fine an invitation code.

5. Although I use the updated version of your app and my Internet connection is quite solid, I keep receiving these two messages: "SSL certificate validation failed" "Failed network access.

6. The counter counts down and then I have to push the button again and keeps repeating the same issue.After an hour of trying to set it up I gave up.

7. Whenever I click sign up and try and enter my email nothing happens and then it freezes and I have to close app and restart it with no luck.

8. Thank you!SCAM ALERT!!! THEY WANT YOU TO CONTINUE WITHOUT BEING VERIFIED SO THEY DON'T HAVE TO PAY YOU!!! I'm having the same issue as everybody else.

9. Terrible, because if your mining and didn't withdrawn now all the sudden my wifi is bad right, even though it's not, it's just an excuse I'm not going for.

10. Please check" I will appreciate if you could tell me why this happens and how I can fix this problem.For some reason, it pop up say Upgrade to Improve UI feature.

11. I'm sure it's some type of bug and if someone would let me know whenever it is fixed, then I'll sign up and fix my rating.

1. Fix ViaBTC-Crypto Mining Pool Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ViaBTC-Crypto Mining Pool: Restarting the app will resolve most errors.
2. Update the ViaBTC-Crypto Mining Pool App. Here is how:
   1. On Android goto PlayStore » Search for "ViaBTC-Crypto Mining Pool" » Open ViaBTC-Crypto Mining Pool » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ViaBTC-Crypto Mining Pool » click "UPDATE".
3. Clear ViaBTC-Crypto Mining Pool app cache: Clearing cached data will force your app to retrieve the latest data directly from ViaBTC-Crypto Mining Pool servers.
   1. On Android, goto Settings » Apps » Select "ViaBTC-Crypto Mining Pool" » click Storage » click "Clear Cache".
4. Check ViaBTC-Crypto Mining Pool app permissions. If any of these permissions required to use your device's features are disenabled, ViaBTC-Crypto Mining Pool might not work.
5. Uninstall and reinstall ViaBTC-Crypto Mining Pool. If nothing else has worked, completely uninstall ViaBTC-Crypto Mining Pool then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ViaBTC-Crypto Mining Pool not working

2. Fix ViaBTC-Crypto Mining Pool Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ViaBTC-Crypto Mining Pool be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ViaBTC-Crypto Mining Pool not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ViaBTC-Crypto Mining Pool may not be able to connect to the Internet when running in the background.