Contact My Pet Points Customer Service

Why should I report an Issue with My Pet Points?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vet2Pet to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I paid over $1600.00 for an orthopedic surgery and get 2 stars.

2. Every 100.00 spent you are supposed to get 1 point? Come on.

1. Fix My Pet Points Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Pet Points: Restarting the app will resolve most errors.
2. Update the My Pet Points App. Here is how:
   1. On Android goto PlayStore » Search for "My Pet Points" » Open My Pet Points » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Pet Points » click "UPDATE".
3. Clear My Pet Points app cache: Clearing cached data will force your app to retrieve the latest data directly from My Pet Points servers.
   1. On Android, goto Settings » Apps » Select "My Pet Points" » click Storage » click "Clear Cache".
4. Check My Pet Points app permissions. If any of these permissions required to use your device's features are disenabled, My Pet Points might not work.
5. Uninstall and reinstall My Pet Points. If nothing else has worked, completely uninstall My Pet Points then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Pet Points not working

2. Fix My Pet Points Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Pet Points be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Pet Points not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Pet Points may not be able to connect to the Internet when running in the background.