Published by Petco

Report an issue with PetCoach Ask a vet online 24/7.
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Why should I report an Issue with PetCoach Ask a vet online 24/7?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Petco to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About PetCoach Ask a vet online 24/7

1. Before submitting your question, try searching among our thousands of pet-related questions and answers. - Clear all your doubts: Learn how to potty train your puppy, stop your cat's itching and scratching, obtain a second opinion about your dog's nutrition, discover how to prevent fleas and ticks... you name it! - For every pet: Whether you own a Labrador Retriever, a Pug, an American Shorthair cat, a guinea pig or a pony, PetCoach experts can help you. - Your trusted source of information: Additionally, PetCoach contains hundreds of vet-authored articles about pet health, behavior, nutrition and care.

2. Ask questions about your pet's health, nutrition, behavior, or any other topic, and obtain trusted answers from verified veterinarians and other pet experts. - Reliable: Obtain direct advice from certified US veterinarians, dog trainers, pet nutritionists and other experts. - Immediate: We might already have your answer!

3. PetCoach is a service that provides answers to everyday questions about your pet's wellness, but it is not a substitute for in-office exams or for regular veterinary care.

4. PetCoach is the leading source of online veterinary advice.

5. Veterinarians on PetCoach do not provide diagnosis or prescribe medications.

6. Have any questions or ideas on how to improve PetCoach?

7. Learn why your dog eats grass, what your kitten’s meowing means, or which common foods are poisonous to your pet.

8. Let us know your feedback at info@petcoach. co.

9. If you think your dog, cat or any other pet presents a serious medical condition or requires urgent care, please contact your local veterinary hospital immediately.

PetCoach Ask a vet online 24/7 Customer Insights

1. The 'ask just one question' option used to be free and i found it so incredibly useful and a great tool for simple questions!! Now I have Uninstaller the app sadly.I loved this app and used it a lot because I didn't have money to take the animal's to the vet every time I was concerned.

2. Please change this option back to free.Used to be good, but now I can no longer find an easy way to ask a free question.

3. The answers have been very quick as well! Thanks PetCoachEverything was great until you changed the free option.

4. The free one allowed you ask a question, get a answer, but didn't allow you to respond back or continue the conversation.

5. I didn't mind at all until they decided to change the free option into paid as well.

6. I'm very grateful for this free advice as I'm on disability and cannot afford to take my cats to the vet every time something seems a little off with them.

7. Oh, it does! It was Free! I'm disabled and can't drive, being able to use this is a great help to me.

8. Definitely disappointed that it's no longer free, may not be using this app anymore.There used to be two options one was free and the other was paid.

9. If you can afford it tho, it's a good app.I wasnt even sure a free app like this existed.

10. If it's still offering free questions it should be easier to find, if not, then that is really sad.

11. I think if the search engine was more intuitive, it would be easier to find answers related to my question, but usually the search results are either completely unrelated, or they are dog related answers (I'm a cat owner).

Steps to Troubleshoot & Fix PetCoach Ask a vet online 24/7 Issues

1. Fix PetCoach Ask a vet online 24/7 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart PetCoach Ask a vet online 24/7: Restarting the app will resolve most errors.
  2. Update the PetCoach Ask a vet online 24/7 App. Here is how:
    1. On Android goto PlayStore » Search for "PetCoach Ask a vet online 24/7" » Open PetCoach Ask a vet online 24/7 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PetCoach Ask a vet online 24/7 » click "UPDATE".
  3. Clear PetCoach Ask a vet online 24/7 app cache: Clearing cached data will force your app to retrieve the latest data directly from PetCoach Ask a vet online 24/7 servers.
    1. On Android, goto Settings » Apps » Select "PetCoach Ask a vet online 24/7" » click Storage » click "Clear Cache".
  4. Check PetCoach Ask a vet online 24/7 app permissions. If any of these permissions required to use your device's features are disenabled, PetCoach Ask a vet online 24/7 might not work.
  5. Uninstall and reinstall PetCoach Ask a vet online 24/7. If nothing else has worked, completely uninstall PetCoach Ask a vet online 24/7 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing PetCoach Ask a vet online 24/7 not working


2. Fix PetCoach Ask a vet online 24/7 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make PetCoach Ask a vet online 24/7 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to PetCoach Ask a vet online 24/7 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, PetCoach Ask a vet online 24/7 may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • My bunny passed and I'd like to cancel my membership.

    — by Kenny Christopher Schafer 2 years ago

  • just check my bank account and see that this company charges me around 65 dollars every month for a pet that I saw in my life... I don't know who is Tini o Timmy ..... how possible is that.... since when did this company charge me that money? and use my daughter's name which is a minor...... I need an explanation and cancel right now... I work so hard to get money for my house

    — by Roxana 2 years ago

  • Eh

    — by Martin Bartos 3 years ago

  • I wish to cancel my subscription as of today.

    — by John Sprajcar 3 years ago

  • I only needed this for one day and i want to cancel my subscription so I dont get charged again.

    — by Kylie Johannessen 3 years ago