Contact PulsePoint Respond Customer Service

Why should I report an Issue with PulsePoint Respond?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of PulsePoint Foundation to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Although we are working hard to make public safety agencies aware of PulsePoint, you can help by expressing interest to your local fire chief, EMS official, and elected officials such as your mayor, council member or supervisor.

2. PulsePoint helps create an informed and engaged community that drives a “Culture of Action,” a key strategy in strengthening the Chain of Survival for cardiac arrest victims.

3. PulsePoint Respond is a 911-connected app that can immediately inform you of emergencies occurring in your community and can request your help when CPR is needed nearby.

4. A simple note, phone call or public meeting comment would ensure that they are aware of PulsePoint.

5. We have found that City Hall does listen and is quite willing to bring PulsePoint to the community.

6. For more information, visit pulsepoint. org, contact us at info@pulsepoint. org, or join the conversation at Facebook and Twitter.

7. PulsePoint currently provides coverage for thousands of cities and communities, with many more on the way.

8. These informational notifications provide an early heads-up to local threats such as wildland fires, flooding and utility emergencies.

9. PulsePoint not yet available in your community?

10. You can even monitor live dispatch radio traffic for most PulsePoint-connected communities with a simple tap on the speaker icon.

11. In addition to nearby “CPR-needed” notifications, you can choose to be notified of significant events that may impact you and your family.

1. I found this to be problematic while my neighborhood was watching a nearby fire and we were listening to the scanner and it would turn off after a period of time.Very good local oriented app to keep track of events in my area.

2. It doesn't freeze, there are absolutely zero ads, it actually updates in real time and most of the time, I get a notification of a local incident before I see or hear emergency vehicles heading to the scene.

3. Otherwise I thing it is a great app... Just change those two issues and it will be on POINT!There wasn't any guide when I uploaded the app & figuring out the stations I needed to follow in the unincorporated areas wasn't all that easy.

4. Removed and reinstalled no sound.Very cool and informative app! Has been very accurate and quick to show incidents to keep you well up to date about happenings in your area.

5. This is a very well made up and a great asset to both private citizens and first responders.Pulse point is pretty accurate with dispatched calls.

6. The only improvement I'd like to see is the ability so view multiple agencies at once for incidents on the map or in a list (I live right near the boundary between two agencies, so I have to constantly toggle between the two from a drop-down to see all activity around me)Very good app, I'd like to see some minor changes.

7. It's been effective at getting me where I need to go with clear concise location information each time.

8. I arrived ahead of emergency services each time, proving that this app creates a faster response when moments count.

9. I wish it had the ability to broadcast emergency radios including dispatch, for further communication efforts.

10. It seems to be always on and you can turn off the audible alerts if you don't need to hear them.

11. Also there seems to be a Mic at the bottom for audio that doesn't seem to work, or I don't know how to turn it on.

1. Fix PulsePoint Respond Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PulsePoint Respond: Restarting the app will resolve most errors.
2. Update the PulsePoint Respond App. Here is how:
   1. On Android goto PlayStore » Search for "PulsePoint Respond" » Open PulsePoint Respond » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PulsePoint Respond » click "UPDATE".
3. Clear PulsePoint Respond app cache: Clearing cached data will force your app to retrieve the latest data directly from PulsePoint Respond servers.
   1. On Android, goto Settings » Apps » Select "PulsePoint Respond" » click Storage » click "Clear Cache".
4. Check PulsePoint Respond app permissions. If any of these permissions required to use your device's features are disenabled, PulsePoint Respond might not work.
5. Uninstall and reinstall PulsePoint Respond. If nothing else has worked, completely uninstall PulsePoint Respond then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PulsePoint Respond not working

2. Fix PulsePoint Respond Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PulsePoint Respond be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PulsePoint Respond not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PulsePoint Respond may not be able to connect to the Internet when running in the background.