Contact 98point6 Customer Service

Why chat with our AI 98point6 Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of 98point6.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. I have been able to restart a medication I had been on previously which I feel didn't warrant going into a regular doctor visit for.What good is a service built to help people with health needs who's schedule prevents conventional options if it's so glitchy it crashes utterly and causes you to miss appointments that take weeks to reschedule.

2. If you require help in any degree of time sensitivity, try something else.No no no no registered, answered all the questions, came back four minute wait, more than an hour and nothing.

3. The AI that pops up before the visit is very useful for clarifying the situation and getting basics like symptoms recorded, which helps the visit itself go much quicker and more smoothly.

4. No appointment and immediate attention makes this a major improvement in health care.

5. I get it, but then what's the point of the service if the best plan is always seeking in-person care?The app is horrible.

6. This app is a real game changer.The app itself functions great but the service seems intended for extremely mild/minor issues.

7. From the two times I've used the service, both times I was directed to urgent care or the ER.

8. My insurance coverage covers for this app and I am sad they choose this company instead of the previous telehealth services.

9. Not sure this is real medical care.

10. I've had my child use Babylon and they get way better help.APP works but doctors are listed but NOT necessarily local.

11. It seems, based on my experience, the physicians are very cautious in providing any diagnosis via telehealth.

1. Fix 98point6 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart 98point6: Restarting the app will resolve most errors.
2. Update the 98point6 App. Here is how:
   1. On Android goto PlayStore » Search for "98point6" » Open 98point6 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for 98point6 » click "UPDATE".
3. Clear 98point6 app cache: Clearing cached data will force your app to retrieve the latest data directly from 98point6 servers.
   1. On Android, goto Settings » Apps » Select "98point6" » click Storage » click "Clear Cache".
4. Check 98point6 app permissions. If any of these permissions required to use your device's features are disenabled, 98point6 might not work.
5. Uninstall and reinstall 98point6. If nothing else has worked, completely uninstall 98point6 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing 98point6 not working

2. Fix 98point6 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make 98point6 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to 98point6 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, 98point6 may not be able to connect to the Internet when running in the background.