Contact Transcash Customer Service

Why should I report an Issue with Transcash® Mastercard®?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Transcash France to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Les cartes Transcash, les coupons recharge Transcash et les bracelets Fyve sont vendus sur le territoire français (DOM-TOM inclus) dans les bureaux de Tabac, Presses, Taxiphones et certaines stations-service d'Outre-Mer. ◆ Comment charger votre carte Transcash et bracelet Fyve ? + Par coupons recharge Transcash achetés chez un buraliste (Tabacs et Presses) ou sur transcash-recharge. ◆ Transcash - Ma carte sans banque - La solution de paiement alternative... *Coupons recharge de 20€ à 500€ payables en espèces selon conditions du point de vente. **RIB/IBAN Transcash à télécharger sur l'Espace Client pour recevoir des virements bancaires sur sa carte noire (salaires, prestations sociales, virement d'un tiers, etc. ).

2. Les cartes Transcash et les bracelets de paiement sans contact Fyve sont acceptés dans le réseau mondial Mastercard.

3. La Carte Transcash Mastercard est émise par Payrnet UAB en vertu d’une licence de Mastercard International Inc.

4. Mastercard est une marque déposée et le design des cercles est une marque commerciale de Mastercard International Incorporated.

5. Grâce à l’App « Transcash® Mastercard® », gérez votre argent en temps réel et en toute sécurité.

6. Etanche et ajustable : il vous suit partout été comme hiver !

7. PayrNet UAB est autorisé par la Banque de Lituanie à émettre de la monnaie électronique et à fournir les services de paiement associés (réf LB001994), sous la réglementation relative à la Monnaie Électronique et aux Institutions de Monnaie Électronique.

1. now i believe it's a fraud at 99%Can you text me in English only, because my voice opiones, are all in French, and, I even delete the already full voice message mail, that is already in the voice mail box, or check the message that are already in the voice mail, hav'nt even set up the voice mail greating optiones, becauce of the, English only language of myself, and the Chatre mobile phone that, I am using, Custumer Service is in Frence only.I have been trying to open my account and it keeps telling me I don't have internet connection I bought another transcash yesterday so I can open another account it keeps giving me the same error Please update this app or you do something about it I sent emails no reply I called customer service and it is also invalid 🤦 ♂️App is not working, just rolling and rolling since the latest update.

2. Wish there was option for negative ratingI can not active my card , the app it's not working they say it's not allowed for new customers so what can I doThe support does not even answer questions but enrolls you to a marketing mailing list.

3. Recieved card from my organization, card needs to be activated but there is no process to activate, online form does not work.

4. the thing is: i bought a card pack and a ticket, i try to activate it and it said "temporary unavailable".

5. You are charged for every transaction, which if you use your card a lot, is more than a monthly fee.looks like a fraud.

6. edit: i don't care about your so called "thousands of clients", even ponzi schemes have millions .

7. We have the vouchers but we cannot access our accounts.No support, no response on emails or on call.

8. It takes too long to receive payments from people outside of transcash.

9. You can't sign your card up to more than 12 subscriptions.

10. I've been waiting for a payment from two weeks ago and it's under their 100€ rule.

11. You can't transfer money to someone outside of transcash.

1. Fix Transcash Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Transcash: Restarting the app will resolve most errors.
2. Update the Transcash App. Here is how:
   1. On Android goto PlayStore » Search for "Transcash" » Open Transcash® Mastercard® » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Transcash » click "UPDATE".
3. Clear Transcash® Mastercard® app cache: Clearing cached data will force your app to retrieve the latest data directly from Transcash servers.
   1. On Android, goto Settings » Apps » Select "Transcash® Mastercard®" » click Storage » click "Clear Cache".
4. Check Transcash app permissions. If any of these permissions required to use your device's features are disenabled, Transcash might not work.
5. Uninstall and reinstall Transcash. If nothing else has worked, completely uninstall Transcash then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Transcash not working

2. Fix Transcash Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Transcash be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Transcash not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Transcash may not be able to connect to the Internet when running in the background.