AppContacter
Contact A Customer Service
Email Support directly
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Why should I report an Issue with Afore Coppel?
- AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
- Pulling issues faced by users like you is a good way to draw attention of Grupo Coppel to your problem using the strength of crowds.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
A Customer Insights
1. Can't open session, gives me error generating key's.No puedo acceder dice que ocurrió un error al generar las llaves de acceso.Me dice que ocurrió un error al generar las llaves de acceso al abrir la aplicación y de allí no avanzaDeberían de tocarse sus traseros mejor en lugar de subir algo que no sirveDesde hace tiempo que está aplicación dejo de funcionarNo deja iniciar nadaNo deja iniciar sesiónNo puedo entrarMe es imposible acceder desde la última actualización.
Steps to Troubleshoot & Fix A Issues
1. Fix A Not Working/Crashes/Errors/Unresponsive & Black/White screen:
- Restart A: Restarting the app will resolve most errors.
- Update the A App. Here is how:
- On Android goto PlayStore » Search for "A" » Open Afore Coppel » click "Update".
- On iPhone, goto AppStore » Your profile » Available Updates » Check for A » click "UPDATE".
- Clear Afore Coppel app cache: Clearing cached data will force your app to retrieve the latest data directly from A servers.
- On Android, goto Settings » Apps » Select "Afore Coppel" » click Storage » click "Clear Cache".
- Check A app permissions. If any of these permissions required to use your device's features are disenabled, A might not work.
- Uninstall and reinstall A. If nothing else has worked, completely uninstall A then reinstall.
- Restart your device. Last, restarting your device can often clear most problems causing A not working
2. Fix A Server issues & Internet Connection
- Check network connection: An unstable Internet will make A be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
- Disable VPN: VPN can cause connection errors and lead to A not working. Make sure all VPNs are off
- Enable background data: When Background data is turned off, A may not be able to connect to the Internet when running in the background.
Reported Issues
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Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.— by Advonso 3 years ago
