Published by TD Ameritrade

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What users are saying

1. Unfortunately, with the latest update I can barely read the information on the login page.The latest update changed background colors which makes it very difficult to see menu selections.

2. Latest update is simply awful, did add fingerprint login, but you have to select each time prior to using it.

3. In addition, the app overflows my large screen phone.UPDATE as of 6-15-23: The fingerprint signin issue that is mentioned in many of the reviews is still not fixed.

4. No update available so have to reinstall to see if that fixes it, but have to go to work, don't have time to be their beta tester.New update brings horrible usability.

5. Now to check the market with this app, I have to select fingerprint, use my finger to login, select resources to see current data.

6. The high school kids who designed the UI should be firedLoved the app prior to latest update.

7. With such a high percentage of 1 star reviews, you would think they would try to improve the app.Up until the last update I really liked this app.

8. It appears that TD Ameritrade doesn't even take the time to read these reviews.

9. They aren't the only investment firm.What happened? Why doesn't app display in Android Dark Theme anymore?This is about as close to worthless as you can get.

10. Won't download on my phone if can't pull up investment info might as well change companies.

11. In the previous version I could get info at a glance and could dig down for research and analysis.

Steps to Troubleshoot & Fix TD Ameritrade Advisor Client Issues

1. Fix TD Ameritrade Advisor Client Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TD Ameritrade Advisor Client: Restarting the app will resolve most errors.
  2. Update the TD Ameritrade Advisor Client App. Here is how:
    1. On Android goto PlayStore » Search for "TD Ameritrade Advisor Client" » Open TD Ameritrade Advisor Client » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TD Ameritrade Advisor Client » click "UPDATE".
  3. Clear TD Ameritrade Advisor Client app cache: Clearing cached data will force your app to retrieve the latest data directly from TD Ameritrade Advisor Client servers.
    1. On Android, goto Settings » Apps » Select "TD Ameritrade Advisor Client" » click Storage » click "Clear Cache".
  4. Check TD Ameritrade Advisor Client app permissions. If any of these permissions required to use your device's features are disenabled, TD Ameritrade Advisor Client might not work.
  5. Uninstall and reinstall TD Ameritrade Advisor Client. If nothing else has worked, completely uninstall TD Ameritrade Advisor Client then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TD Ameritrade Advisor Client not working


2. Fix TD Ameritrade Advisor Client Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TD Ameritrade Advisor Client be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TD Ameritrade Advisor Client not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TD Ameritrade Advisor Client may not be able to connect to the Internet when running in the background.

Reported Issues

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