Published by SAP SE

Report an issue with SAP Work Manager.
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Why should I report an Issue with SAP Work Manager?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SAP SE to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About SAP Work Manager

1. With the SAP Work Manager mobile app for Android, you have the tools needed to improve workforce safety and optimize asset life and reliability, as well as streamline processes by eliminating paperwork and shortening work cycles.

2. The mobile app accesses the SAP Enterprise Asset Management (SAP EAM) solution and empowers your workforce with everything needed to efficiently install, inspect, maintain, and repair assets in the field from an Android device.

3. Note: To use SAP Work Manager with your business data, you must be a user of SAP EAM, with mobile services enabled by your IT department.

4. You can try out the app first using sample data.

SAP Work Manager Customer Insights

1. The appp becomes slow after 50 or 60 scans apart from this there are lot of other issues.Good for demoI'm an employee of CareFusion and trying to use this client instead of the iOS Syclo Agentry app but I can't get this to work.

2. I have the client working on iOS and Windows working but can't get the Android version to work.

3. I keep getting an error saying "SSL Hostname Invalid" even though I have all the right settings I can enter.

4. Asking for help through my employer, no one knows the answer.

5. If u scan barcodes continuosly .

Steps to Troubleshoot & Fix SAP Work Manager Issues

1. Fix SAP Work Manager Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SAP Work Manager: Restarting the app will resolve most errors.
  2. Update the SAP Work Manager App. Here is how:
    1. On Android goto PlayStore » Search for "SAP Work Manager" » Open SAP Work Manager » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SAP Work Manager » click "UPDATE".
  3. Clear SAP Work Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from SAP Work Manager servers.
    1. On Android, goto Settings » Apps » Select "SAP Work Manager" » click Storage » click "Clear Cache".
  4. Check SAP Work Manager app permissions. If any of these permissions required to use your device's features are disenabled, SAP Work Manager might not work.
  5. Uninstall and reinstall SAP Work Manager. If nothing else has worked, completely uninstall SAP Work Manager then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SAP Work Manager not working


2. Fix SAP Work Manager Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SAP Work Manager be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SAP Work Manager not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SAP Work Manager may not be able to connect to the Internet when running in the background.

Reported Issues