Contact Actsoft Work Customer Service

Why should I report an Issue with Actsoft Workforce Manager?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AT&T Services, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The application allows businesses to know the location of mobile workers, send out work order information to employees, create easier dispatching, and allow users to clock in and out from the field.

2. There are prebuilt forms in the Actsoft Workforce Manager that are industry specific available for use and businesses can customize the forms or build forms from scratch.

3. Actsoft Workforce Manager is a cost-effective cloud-based business platform that’s all-in-one solution for managing employees on the go.

4. Work order information is available instantly and sent to the mobile employee’s phone or tablet.

5. Job Order Dispatching: With job order dispatching within the Actsoft Workforce Manager productivity is heightened for users.

6. This feature allows employees to clock in and out from a mobile handset or tablet.

7. These wireless forms augment the existing paper versions and are sent directly to employees’ mobile devices.

8. Dispatchers can send information out, closely track the progress of mobile personnel, and manage workloads in real time.

9. Improve accountability by keeping track of mobile employee’s location with each completed task.

10. Mobile Forms: Enhance efficiency by replacing paper forms with electronic versions.

11. Timekeeping: Improve accountability and flexibility in a mobile workforce with timekeeping.

1. Loosing unsaved information.. Draft your work every 5 minutes 😡.

2. Downloaded it on my phone for work.

3. It crashes in the middle of filling out forms.

1. Fix Actsoft Work Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Actsoft Work: Restarting the app will resolve most errors.
2. Update the Actsoft Work App. Here is how:
   1. On Android goto PlayStore » Search for "Actsoft Work" » Open Actsoft Workforce Manager » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Actsoft Work » click "UPDATE".
3. Clear Actsoft Workforce Manager app cache: Clearing cached data will force your app to retrieve the latest data directly from Actsoft Work servers.
   1. On Android, goto Settings » Apps » Select "Actsoft Workforce Manager" » click Storage » click "Clear Cache".
4. Check Actsoft Work app permissions. If any of these permissions required to use your device's features are disenabled, Actsoft Work might not work.
5. Uninstall and reinstall Actsoft Work. If nothing else has worked, completely uninstall Actsoft Work then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Actsoft Work not working

2. Fix Actsoft Work Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Actsoft Work be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Actsoft Work not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Actsoft Work may not be able to connect to the Internet when running in the background.