Published by Adobe on Dec 4, 2023

Report an issue with Adobe Experience Manager Forms.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Adobe Experience Manager Forms?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Adobe to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Adobe Experience Manager Forms image 1 contact Adobe Experience Manager Forms image 2

About Adobe Experience Manager Forms

1. Eliminate clunky paper forms, rekeying data back at the office, and rework due to incomplete or missing information.

2. The application works with Adobe Experience Manager Forms Server versions 6. 3, 6. 4 and 6. 5.

3. This free app is designed for use with Adobe Experience Manager (AEM) Forms.

4. Prefill data through backend system integration for faster processing in the field and once the task is completed, send data back to other systems.

5. It allows your field workforce to take forms, documents and associated workflows beyond desktops onto mobile devices.

6. Capture or verify data offline and synchronize with the server when online.

7. For more information on Experience Manager Forms, visit adobe.

Adobe Experience Manager Forms Customer Insights

1. I must say I seriously disappointed with the customer service and the difficulty of getting in touch with you all.The most respect and the kindness, the human being decide before the things happen because of my matter and the right time in and give me support and depending me, I really salute , and thankful for your helping, your app is not can get decide the value because of your helping is more velue, first time I get human being human rights and human resources that is the Adobe ThanksI CAN NOT UNDERSTAND HOW TO LOG IN.

2. Hello ... we have tried a billion times to speak to someone about getting access to aem 3 weeks multiple emails and phone calls all leading to nowhere.

Steps to Troubleshoot & Fix Adobe Experience Manager Forms Issues

1. Fix Adobe Experience Manager Forms Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Adobe Experience Manager Forms: Restarting the app will resolve most errors.
  2. Update the Adobe Experience Manager Forms App. Here is how:
    1. On Android goto PlayStore » Search for "Adobe Experience Manager Forms" » Open Adobe Experience Manager Forms » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Adobe Experience Manager Forms » click "UPDATE".
  3. Clear Adobe Experience Manager Forms app cache: Clearing cached data will force your app to retrieve the latest data directly from Adobe Experience Manager Forms servers.
    1. On Android, goto Settings » Apps » Select "Adobe Experience Manager Forms" » click Storage » click "Clear Cache".
  4. Check Adobe Experience Manager Forms app permissions. If any of these permissions required to use your device's features are disenabled, Adobe Experience Manager Forms might not work.
  5. Uninstall and reinstall Adobe Experience Manager Forms. If nothing else has worked, completely uninstall Adobe Experience Manager Forms then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Adobe Experience Manager Forms not working


2. Fix Adobe Experience Manager Forms Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Adobe Experience Manager Forms be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Adobe Experience Manager Forms not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Adobe Experience Manager Forms may not be able to connect to the Internet when running in the background.

Reported Issues