Published by top Inc. on Apr 17, 2024

Report an issue with Doc Scanner.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Doc Scanner - PDF Scanner App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of top Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Doc Scanner  - PDF Scanner App image 1 contact Doc Scanner  - PDF Scanner App image 2

Doc Scanner Customer Insights

1. it not even worth of ZERO!The easiest scan to use, it allowed me to select all the four documents and then share them.via email, and it doesn't start jumping around trying to detect the document, as long as you have taken an accurate foto, then all.is done, or also allows you to save the documents in any of the other places on houe phone.

2. I haven't found a way to 'scan' in colour and the the single pages of one document don't stay in the order the photos have been taken in.

3. I've used it to scan passport photos, but in general it is pretty high contrast and does better with documents and forms than posters or photos.It's very convenient for a student.

4. Sticking to my "clear scanner" which gives clear images though at a slightly higher file sizeWorst app I have ever seen in making Pdf and scanning... It does not function properly .

5. Auto crop is horrible and removes all text with only pictures remaining.Honestly its way too good to be free (hope it will continue to be free) you cant even think of anything to change from it.

6. Consequently, this milkingware has been replaced with two better alternatives and is now being uninstalled.Extremely disappointing!!! That one is definitely the most horrible document scanner app I have ever had before! It's not reliable at all.

7. When I opened in combination with Drive PDF Viewer, I could send the documents by email and it was the only combo that got it under my maximum storage limit, and only 10MB.

8. Not quite the quality of a scanning machine, but it works for daily purposes and can capture a full page of text.

9. Both color settings choices - color 1 and color 2 are of poor washed out quality.

10. All these other top subscription apps were worthless.Poor quality scans - both black and colour .

11. Unfortunately, it is not possible to purchase the software, only to rent it monthly or annually, paying more in a single year than what some functionally superior competitor products cost to purchase once and for all.

Steps to Troubleshoot & Fix Doc Scanner Issues

1. Fix Doc Scanner Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Doc Scanner: Restarting the app will resolve most errors.
  2. Update the Doc Scanner App. Here is how:
    1. On Android goto PlayStore » Search for "Doc Scanner" » Open Doc Scanner - PDF Scanner App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Doc Scanner » click "UPDATE".
  3. Clear Doc Scanner - PDF Scanner App app cache: Clearing cached data will force your app to retrieve the latest data directly from Doc Scanner servers.
    1. On Android, goto Settings » Apps » Select "Doc Scanner - PDF Scanner App" » click Storage » click "Clear Cache".
  4. Check Doc Scanner app permissions. If any of these permissions required to use your device's features are disenabled, Doc Scanner might not work.
  5. Uninstall and reinstall Doc Scanner. If nothing else has worked, completely uninstall Doc Scanner then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Doc Scanner not working


2. Fix Doc Scanner Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Doc Scanner be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Doc Scanner not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Doc Scanner may not be able to connect to the Internet when running in the background.

Reported Issues

More from the developer