Published by CoolMobileSolution on Jul 5, 2024

Report an issue with Fast Scanner Plus.
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Why should I report an Issue with Fast Scanner Plus:PDF Doc Scan?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CoolMobileSolution to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Fast Scanner Plus:PDF Doc Scan image 1 contact Fast Scanner Plus:PDF Doc Scan image 2

About Fast Scanner Plus:PDF Doc Scan

1. Fast Scanner support a lot of image editing options so you can make the scanned images as easy to read as possible. + Scans are saved to your device as images or PDFs. + Open PDFs or JPEGs in other apps like the free Dropbox app (or Evernote, SkyDrive, GoogleDrive app, etc) to send to clouds or fax apps. + Universal - a single app that works on phone and tablet too.

2. Fast Scanner turns your Android devices into a multiple pages scanner for documents, receipts, notes, invoices, business cards, whiteboards and other paper text.

3. Fast Scanner scans any type of documents, ranging from a receipt to multiple pages book.

4. With Fast Scanner, you can quickly scan your document, then print or email them as multiple pages PDF or JPEG files.

5. Moreover you can save the PDF files in your device or open them in other apps.

6. All scanned documents are exported as industry-standard PDF file.

7. You can add new pages or delete existed pages within the PDF file.

8. We are committed to provide frequently updated versions to all of our users.

9. You only buy Fast Scanner once and get all free updated version later.

Fast Scanner Plus Customer Insights

1. Lol ppl complaining about ads and clouds they can't use, keep it simple! For a few bucks? Go and buy a real scanner machine if you need it to do that much even thought this app is as good! Ads are necessary to keep it going... It is just a one time pay and it's worth it! ... STOP COMPLAINING!An extremely useful app.

2. The program itself has an excellent post processing and easy feature to email scans to myself.PLEASE HELP! I bought the pro version because of the auto upload to google drive.

3. I think this app is a waste of money and time.One of the best mobile phone scanner apps I've seen in years.

4. The export feature is useless to me as I back up by phone drive weekly with backup software and not interested in deleting files.

5. However, the auto upload has not worked for the last three months, and now it is no different than the free version.

6. (Android) It has been the best way for me to quickly send PDF documents instantly!It works great, like a real scanner.

7. The free version is exactly same but doesn't offer file saved folders in the way that this one does.

8. I used an open cardboard box on its side with a hole for the phone's camera cut into the topside, then the open side facing the (indirect) light.

9. Great app.As a professional trucker this is an invaluable tool, for things like making copies of shipping documents after hours when offices are closed.

10. Not sure about the latest android update backup issues if phone is reset, but a quick backup to a memory device/ computer is a go around.

11. I had the free version for a very long time and was so impressed, I got the pro version and have had it for a few years.

Steps to Troubleshoot & Fix Fast Scanner Plus Issues

1. Fix Fast Scanner Plus Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Fast Scanner Plus: Restarting the app will resolve most errors.
  2. Update the Fast Scanner Plus App. Here is how:
    1. On Android goto PlayStore » Search for "Fast Scanner Plus" » Open Fast Scanner Plus:PDF Doc Scan » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fast Scanner Plus » click "UPDATE".
  3. Clear Fast Scanner Plus:PDF Doc Scan app cache: Clearing cached data will force your app to retrieve the latest data directly from Fast Scanner Plus servers.
    1. On Android, goto Settings » Apps » Select "Fast Scanner Plus:PDF Doc Scan" » click Storage » click "Clear Cache".
  4. Check Fast Scanner Plus app permissions. If any of these permissions required to use your device's features are disenabled, Fast Scanner Plus might not work.
  5. Uninstall and reinstall Fast Scanner Plus. If nothing else has worked, completely uninstall Fast Scanner Plus then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Fast Scanner Plus not working


2. Fix Fast Scanner Plus Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Fast Scanner Plus be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Fast Scanner Plus not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Fast Scanner Plus may not be able to connect to the Internet when running in the background.

Reported Issues

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