Contact Santander mobile Customer Service

Why should I report an Issue with Santander mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Santander Bank Polska S.A. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. In the new version you will find account balance, transfers, Your products, BLIK, Santander open, Kantor Santander or the bank's offer.

2. In the Price guide, we will tell you how much you need to maintain a Santander account and the monthly fee for the card is PLN 0.

3. Keep up to date with everything that is happening on your account and card thanks to Alerts24 and quick view.

4. If you know BLIK contactless payments from the previous application, re-enable them in this one.

5. Thanks to it, when you are, for example, in a tram, the people next to you will not see how much money you have in your account.

6. With the application you can pay contactless with BLIK or Google Pay.

7. Double-click the Santander logo on your desktop and enable silent mode.

8. In the Carbon footprint, we show your approximate carbon footprint, based on purchases made with our cards.

9. If you use them in the old version of the application, re-enable them in the new one.

10. In this section you will also find tips that will help you save not only the environment but also money.

11. Adjust the application to yourself.

1. As for the app it has been smooth to use ,just saddened by the fact that my phone is behind and doesn't have to capacity to used contact less cardsApp is not working, once i click on app to open, it pop ups notification to download updated version but unfortunately they have no any updated version.. And can't by pass notification and unable to log inThe app's notifications come in delayed - meaning transaction notifications come after 15min - 1hr, wrong login attempts can come even after 10hr.

2. This is one of the most important features in a banking app - other banks don't have this problemWhy is the Santander Mobile App PL not on Huawei AppGallery, that's the annoying thing and sometimes the bank sends you emails in Polish even though you are an English user.

3. If yes is selected I get transferred to play store in the Santander app but I already have the latest version so only options are uninstall or open (of course upon opening it, it crashes again...). If no is selected the app just closes.

4. Why there's no option getting notifications everytime someone is transferring money to me? How should I know if I received the salary or not?Online and physical Bank experience has been phenomenal .

5. The interface of the app appears to be user friendly but the application itself is not ...exploring options of the app can result in a visit of the bank's branch.

6. They are way behind other banks in terms of mobile apps.Sudden bug The app was working flawlessly until today Sunday 5th of April 2020.

7. Please do something,, because suddenly I have no access at all to this app.The application is profoundly temperamental in operation (I'm getting inblanko prompts for android permissions 'no text' with no and allow buttons.

8. Now it crashes displaying a message "You need to download current app version" giving the choice yes or no.

9. Support over the phone is OK.Not as simple as may be comparing to other banks applications.

10. There should at least be an option to change the language of the emails and messages from Polish to English.

11. It would be really nice to be able to open the app using the fingerprint, or short password.

1. Fix Santander mobile Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Santander mobile: Restarting the app will resolve most errors.
2. Update the Santander mobile App. Here is how:
   1. On Android goto PlayStore » Search for "Santander mobile" » Open Santander mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Santander mobile » click "UPDATE".
3. Clear Santander mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Santander mobile servers.
   1. On Android, goto Settings » Apps » Select "Santander mobile" » click Storage » click "Clear Cache".
4. Check Santander mobile app permissions. If any of these permissions required to use your device's features are disenabled, Santander mobile might not work.
5. Uninstall and reinstall Santander mobile. If nothing else has worked, completely uninstall Santander mobile then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Santander mobile not working

2. Fix Santander mobile Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Santander mobile be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Santander mobile not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Santander mobile may not be able to connect to the Internet when running in the background.