Published by SalesRabbit on Nov 15, 2024

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Why should I report an Issue with SalesRabbit Mobile Sales Tool?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of SalesRabbit to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact SalesRabbit Mobile Sales Tool image 1 contact SalesRabbit Mobile Sales Tool image 2

About SalesRabbit Mobile Sales Tool

1. It has increased our efficiency, led to higher sales, and allowed us to communicate nationwide with all of our reps. “SalesRabbit has cut the time managers put into area management by at least 50% and in a program where more time is money, the use of SalesRabbit literally pays for itself. “As a salesman, it’s so important that you know your leads and where you have knocked, etc.

2. SalesRabbit’s digital sales tools will accelerate your teams, optimize your sales process, and increase your overall sales performance. “Sales production has increased by 35%+ per year since we started using the system.

3. Staying organized is one of the biggest challenges that sales teams face, so we’ve made it easier than ever to track your reps, customers, and territories geospatially.

4. These tools will ensure that your reps save time and streamline your sales process.

5. We're constantly adding to our library of integrations so you can enjoy increased functionality, no matter what industry you're in. “It is now the MOST important tool used by our sales teams.

6. We’ve given you the tools to do both, so it’s never been easier to move a lead through the sales funnel.

7. It's a great way to standardize your sales process across your teams and more effectively communicate with your prospects.

8. Our digital sales tools allow you to upload your own presentations, videos, PDFs, and more so that they're accessible in the field.

9. These and other tools help your teams work strategically and effectively move leads through your funnel.

10. Know earlier in the sales process who is a good fit for your product and direct your effort towards optimal prospects.

11. Use SalesRabbit Lite and benefit from using a free door to door sales app.

SalesRabbit Customer Insights

1. Recently realized there is a 'current location' button hidden in the map icon menu, thats an important function I didnt see before.Very buggy! And support is slow as molasses! I have a problem with not being able to disposition leads properly and I've been back and forth with support for a week without resolution.

2. It's easy to use and does all the things I want, however, sometimes, after filling in a First Name, Last Name, and Phone Number, the app reverts back to an auto-saved point, often clearing a box(s) of all data.

3. I'm not sure why Android crashes more than iPhone, but some people on iPhone have been having issues as well.BUG: I cannot add users to any of the zones that I create.

4. So, it's ok to lose all the work a rep has done on the streets (the whole purpose of the app)? Instead of making a bunch of notes and favorites and other garbage, how about just spend time mastering what this is supposed to do.

5. I also don't like how the appt setting has been updated as it doesn't always let me set it and when it does, you can't schedule an appt on a half hr (like 5:30), which means it won't export to my calendar any more.

6. Support hasn't been helpful.Very easy to learn and use CRM.

7. Sales Rabbit has been an extremely useful tool while door knocking.

8. I'm deleting it on both devices now.Apps that don't allow you to try them out in full to see if they actually work within your system have a piss poor sales strategy.

9. It crashes all the time, it won't show assigned areas and sometimes won't show shared leads even though all my settings are correct.

10. I didn't want to go back to pen and paper, so I tried a few canvassing apps, eventually landing on Sales Rabbit.

11. Still room for performance improvement, but the ludicrous issues crippling the app seem to have been resolved.

Steps to Troubleshoot & Fix SalesRabbit Issues

1. Fix SalesRabbit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart SalesRabbit: Restarting the app will resolve most errors.
  2. Update the SalesRabbit App. Here is how:
    1. On Android goto PlayStore » Search for "SalesRabbit" » Open SalesRabbit Mobile Sales Tool » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SalesRabbit » click "UPDATE".
  3. Clear SalesRabbit Mobile Sales Tool app cache: Clearing cached data will force your app to retrieve the latest data directly from SalesRabbit servers.
    1. On Android, goto Settings » Apps » Select "SalesRabbit Mobile Sales Tool" » click Storage » click "Clear Cache".
  4. Check SalesRabbit app permissions. If any of these permissions required to use your device's features are disenabled, SalesRabbit might not work.
  5. Uninstall and reinstall SalesRabbit. If nothing else has worked, completely uninstall SalesRabbit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing SalesRabbit not working


2. Fix SalesRabbit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make SalesRabbit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to SalesRabbit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, SalesRabbit may not be able to connect to the Internet when running in the background.

Reported Issues