Published by Constant Contact Inc. on Mar 29, 2024

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Why should I report an Issue with Constant Contact?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Constant Contact Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Constant Contact

1. With Constant Contact, you’ll be backed by free award-winning coaching and support to help you achieve results faster.

2. Note : Any email created via the app can be edited anywhere yet, at this time, emails created via your web browser can only be scheduled via the app.

3. A Constant Contact account with username and password is required to use the app.

4. Stay in touch with your customers, members, or clients on the go - whenever you have a moment.

5. Multiple accounts are supported.

Constant Contact Customer Insights

1. As a customer I'm not responsible for who wix decides to partner with so ANYTHING Specified as what I'm paying for should be provided period including proper customer service.much improved! convenient! IN past I was not able to edit campaigns created on desktop, which left me wondering about the apps usefulness.

2. Somehow now I am able to both create and edit campaigns, in the app, very helpful for last minute changes or community notifications needing urgent attention.

3. I can't see trying to use it for all functions, that would be kind of difficult (and silly!) but it's great to use in conjuntion with the desktop program.I Purchased the pro version through Wix in which they have Partnered with.

4. I wanted to be able to manage or view the list of registrants for my events from my phone.

5. And my main objective was to be able to resend campaigns, and check on my list to see if it's growing.

6. Thinking of going back to Mailchimp.Great to supplement desktop version.

7. When I copy a campaign on my phone it easier to edit the text versus the computer.

8. Not only is the app sluggish and wouldn't load the emails, I'm reading in reviews I couldn't edit anyway.

9. Grateful to have this as a support for the web applicationOverall the app is decent, but it doesn't include Events, which was the primary reason I wanted the app.

10. The desktop version reports are better but they have issues too.

11. A "list" view, and the ability to search, would be a welcome feature.The app works well.

Steps to Troubleshoot & Fix Constant Contact Issues

1. Fix Constant Contact Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Constant Contact: Restarting the app will resolve most errors.
  2. Update the Constant Contact App. Here is how:
    1. On Android goto PlayStore » Search for "Constant Contact" » Open Constant Contact » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Constant Contact » click "UPDATE".
  3. Clear Constant Contact app cache: Clearing cached data will force your app to retrieve the latest data directly from Constant Contact servers.
    1. On Android, goto Settings » Apps » Select "Constant Contact" » click Storage » click "Clear Cache".
  4. Check Constant Contact app permissions. If any of these permissions required to use your device's features are disenabled, Constant Contact might not work.
  5. Uninstall and reinstall Constant Contact. If nothing else has worked, completely uninstall Constant Contact then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Constant Contact not working


2. Fix Constant Contact Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Constant Contact be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Constant Contact not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Constant Contact may not be able to connect to the Internet when running in the background.

Reported Issues