Published by Gopuff on Apr 12, 2024

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Why should I report an Issue with Gopuff Driver?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Gopuff to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Gopuff Driver

1. Say goodbye to the usual hassles – no picking up from restaurants, no waiting for riders, and no complicated routes.

2. Simply pick up ready-to-go orders from one of Gopuff’s centralized pickup locations and delight customers with swift and speedy deliveries. - Be your own boss and operate your own business. - Each pickup location has a set delivery zone.

Gopuff Driver Customer Insights

1. But once I click on it after the notification of hours dropping the app opens and I'm hit with a pale red box across the app saying "! There are no hours available during the selected time period." So what's the point of telling me!By far the worst app to find work.

2. There is no way someone should be able to select all shifts within milliseconds.I wish I could give a full review, but I am stuck at a glitch in the app that leaves me 99% signed up, constantly getting push notifications they need drivers, but unable to start a work day.

3. I am not the only driver that deals with this issue.It won't let me back in... I mean I actually lost an opportunity to get some hours (which are hard enough to come by as it is) and I keep getting knocked off and side tracked and I can't sign in! SMH just when I thought it was improved.

4. I believe that the tracking going into red is the prioritization of scheduled drivers so they get their bags first if you are delivering on demand.Difficult to make money as a driver, especially when so few people have heard of the app.

5. Securing "guaranteed pay" shifts is difficult at best; available shifts are claimed before I can sign up, even if I'm looking at the app when notified.

6. By the time I get to my next shift there will be a new feature or upgrade and I will have to relearn how to use it! New: now I can't get any hours.I feel as though this app has a poor layout.

7. Driver location tracking is totally unreliable, resulting in missed delivery opportunities.

8. Always lags! On top of that I get the notifications that there are hours available or that hours are dropping.

9. I'm highly disappointed with the lack of driver support!The app is constantly dropping the location while I wait.

10. Removing sound permissions in phone settings does nothing and it uses your ringtone volume level instead of media, or any other separate mutable option.

11. That said, I can't recommend this app currently, but I would recommend it if the bugs were worked out.Was able to finally sign into my driver's account.

Steps to Troubleshoot & Fix Gopuff Driver Issues

1. Fix Gopuff Driver Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gopuff Driver: Restarting the app will resolve most errors.
  2. Update the Gopuff Driver App. Here is how:
    1. On Android goto PlayStore » Search for "Gopuff Driver" » Open Gopuff Driver » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gopuff Driver » click "UPDATE".
  3. Clear Gopuff Driver app cache: Clearing cached data will force your app to retrieve the latest data directly from Gopuff Driver servers.
    1. On Android, goto Settings » Apps » Select "Gopuff Driver" » click Storage » click "Clear Cache".
  4. Check Gopuff Driver app permissions. If any of these permissions required to use your device's features are disenabled, Gopuff Driver might not work.
  5. Uninstall and reinstall Gopuff Driver. If nothing else has worked, completely uninstall Gopuff Driver then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gopuff Driver not working


2. Fix Gopuff Driver Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gopuff Driver be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gopuff Driver not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gopuff Driver may not be able to connect to the Internet when running in the background.

Reported Issues

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