Published by Quantix Technology Projects LLC on Aug 12, 2024

contact CashNow - Mobile Cash Loan App Chat with our AI-based CashNow Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with CashNow?



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Why chat with our AI CashNow Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of CashNow.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I made advanced payments just so i can delete my old card but i still could not get approval using a new card.Having Bad experiance with this App paid on time previous loan twice for the third time getting declined issue while applying although sending an emails on given mail address but they can't determine that rejection issue so from my side you guys should be blocked your services and close your App as well.... 👎👎👎This apps it was very bad experience, I applied and its approved my application , they said will transfer the money to my account but unfortunately not , they transferred to any other account, in the apps showing will start payment on June 29 , but still I didn't receive the money.The customer service, collections, and other human related department, Will never ever support or provide assistance when you are in need of help when related to payment extension or payment tempo...

2. Then why people are needed to just say these words when you guys can't even support even a good credit history holder?This application is waist of time to apply the form coz they always declined , but i dont know how they send me a recieve loan with less interest advance but i dont know were the money go and how can i find out if i recieve coz my application was not complete ,much better we delete this apps its useless and waist of time .Very poor customer service .if you take the loan and you didn't pay on time they will keep calling and contacting you 10 times a day but if they took extra money bymistake they will not return it back to you .more than 2 weeks iam trying to get my money back and sending mail but no use.i think I need to raise complaint to central bank or what ? I keep sending mail your help desk but no point and you customer service are very poor they will reply after lo...

3. But from last 2-3 days when i login to my account its stuck on the first page).It's not trust able i am trying to get a loan but one month finished they no approve my application many times i send emails but everytime they give same reply very bad service...two time they approve and i repay in time ...very bad service 👎Worst of the worst,after i paid in one shot and tried to get a higher loan cashnow keeps declining my application.

4. Just one time I pay for half and only 300 imagine how they called all the numbers that I wrote in my application just for 300 and they charge the interest and paid for it.. In my recent application I pay in advance even it is not due they will not consider.

5. I have been trying to renew my loan but the issue with my card being expired and no option to update it in the app has been making it difficult for me to pay.

6. Please check ur mail, ive been trying to email you but it kept coming back saying ur mailbox is full.

7. (Not working from last few days as i am a old customer and having good credit.

8. And when I applied again they declined my application.

9. I paid all my loan.

10. And the day is past it still the same.This application is really worse.

11. I increase my limit it means I am a good payer.

Steps to Troubleshoot & Fix CashNow Issues

1. Fix CashNow Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CashNow: Restarting the app will resolve most errors.
  2. Update the CashNow App. Here is how:
    1. On Android goto PlayStore » Search for "CashNow" » Open CashNow - Mobile Cash Loan App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CashNow » click "UPDATE".
  3. Clear CashNow - Mobile Cash Loan App app cache: Clearing cached data will force your app to retrieve the latest data directly from CashNow servers.
    1. On Android, goto Settings » Apps » Select "CashNow - Mobile Cash Loan App" » click Storage » click "Clear Cache".
  4. Check CashNow app permissions. If any of these permissions required to use your device's features are disenabled, CashNow might not work.
  5. Uninstall and reinstall CashNow. If nothing else has worked, completely uninstall CashNow then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CashNow not working


2. Fix CashNow Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CashNow be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CashNow not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CashNow may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 week ago by Jinshad

M

— 2 weeks ago by Roxanne Sasing

I wrongly entered my IBAN number and I did not receive the money even if its already disbursed, please assist and call met at 0523768337

— 2 weeks ago by Roxanne Sasing

I wrongly entered my IBAN number and I did not receive the money even if its already disbursed, please assist and call met at 0523768337

— 9 months ago by Kismat poudel

I want to recover my account or want to create the account with same number..

— 9 months ago by Donato jesus sotto

I received a message from cash now that they already sent to my bank.account my loan last Saturday but until now. I didn't received it

— 1 year ago by Mustafa

Hi good morning can you help me with reactivate my account caz first time when I registered with my mobile number after that I cannot proses my account when I click on take money then not working the app forward so I deleted the app and downloaded again but still the same error comes now I want to register again with my number but showing my account deleted please can you reactivate my account thanks..

— 1 year ago by Angie

I cannot click the activate and my account profile.

— 1 year ago by Kareem Maged

Kindly can you re-active my account again as soon as possible

— 1 year ago by Mary Ann david

My loan failed I'm a good payer almost 1 year now

— 1 year ago by MOHAMMED MANNAN

Good morning sir My cashnow application have issu My cadid Also good

— 1 year ago by Mailine peralta

I cant log in bec. I dont have the simcard anymore..i forgot to change my number there..so how can i pay..i want to pay now

— 1 year ago by Simeneh

I delete my account and I went register new one but not accept my mobile number

— 1 year ago by Rajaguru Thandapani

Hi CS Team, I have used Cash now apps My EMI amount two month pending but registered mobile expired i have many many times open the application i cant open Expiry number 0586542023 My current Number 0562104660 Kindly update the mentioned valid number Kindly do the prompt action

— 1 year ago by Muhammed jabir

Hi.. I will pay today my 3 rd loan.. But that time i have network error.. Alredy cut my money in accound...Your debit card XXX3978 linked to acc. XXX910001 was used for AED746.67 on Nov 23 2023 8:18PM at PAYBY,AE. Avl.Bal AED 37.76.

— 1 year ago by Ahmed khaled elmaghawry barakat

اريد تغيير تفاصيل الهويه بحسابي

— 1 year ago by Leah

Hi team.I have in trouble of my loan application.it is 2 days now since I apply for it.still the app said activating 2 days.And if I wish to delete it because its not responding my loan applocation it said error occured.hoping for ur feedback.Thank you

— 1 year ago by Abdalla abukar Haji

I was deleted my account Can I back My account

— 1 year ago by Jessica Lulunan

How can I change the EID and face ID in app?

— 2 years ago by Cyrille Nde

All my transactions no working

— 2 years ago by Aneesh

I can't enter the app

— 2 years ago by Joan May Celeste Barlolong

Hi cash now app I would like to delAte my cash app now my information it because my wrong bank statement sorry for convenience thank you ..