Published by Quantix Technology Projects LLC on Aug 12, 2024

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Why should I report an Issue with CashNow - Mobile Cash Loan App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Quantix Technology Projects LLC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact CashNow - Mobile Cash Loan App image 1 contact CashNow - Mobile Cash Loan App image 2

About CashNow - Mobile Cash Loan App

1. Verify your identity with a selfie and submit all the requirements in the app to complete your loan application. 91 days to 180 days (including renewal) loan term with normal interest rate 25% per year and 5% processing fee deducted from net proceeds ( Fees and interest rates are detailed in CashNow application).

2. Simply download the cashnow app and sign up today to get an instant cash advance credit into your bank account or digital wallet instantly within few hours. Borrow money instantly.

3. Get quick cash advance credit into your personal bank account at minimal fees and interest rate.

4. With the Cashnow app, you can get cash loans directly deposited into your bank account, unlike Buy Now, Pay Later (BNPL) platforms such as Tabby or Tamara.

5. Bank accounts from all major banks licensed by the Central Bank of UAE are supported like Emirates NBD, First Abu Dhabi Bank, Mashreq, ADCB Bank, and RAK Bank.

6. We are committed in providing instant cash personal loans to individuals in the UAE and residents from different countries.

7. For example: amount of AED 3,000. 00 with a limit of 180 days. • The amount of interest for the entire loan is: AED 375.

8. The APR and loans conditions will be clearly displayed on the app prior to signing the agreement and loan disbursement.

9. Download the CashNow app and sign-up with your mobile number & emirates ID.

10. Apply for a cash loan regardless of your nationality and pay later.

11. The maximum Annual Percentage Rate (APR) you will be charged varies up to 35. 9% for qualified users.

CashNow Customer Insights

1. I made advanced payments just so i can delete my old card but i still could not get approval using a new card.Having Bad experiance with this App paid on time previous loan twice for the third time getting declined issue while applying although sending an emails on given mail address but they can't determine that rejection issue so from my side you guys should be blocked your services and close your App as well.... 👎👎👎This apps it was very bad experience, I applied and its approved my application , they said will transfer the money to my account but unfortunately not , they transferred to any other account, in the apps showing will start payment on June 29 , but still I didn't receive the money.The customer service, collections, and other human related department, Will never ever support or provide assistance when you are in need of help when related to payment extension or payment tempo...

2. Then why people are needed to just say these words when you guys can't even support even a good credit history holder?This application is waist of time to apply the form coz they always declined , but i dont know how they send me a recieve loan with less interest advance but i dont know were the money go and how can i find out if i recieve coz my application was not complete ,much better we delete this apps its useless and waist of time .Very poor customer service .if you take the loan and you didn't pay on time they will keep calling and contacting you 10 times a day but if they took extra money bymistake they will not return it back to you .more than 2 weeks iam trying to get my money back and sending mail but no use.i think I need to raise complaint to central bank or what ? I keep sending mail your help desk but no point and you customer service are very poor they will reply after lo...

3. But from last 2-3 days when i login to my account its stuck on the first page).It's not trust able i am trying to get a loan but one month finished they no approve my application many times i send emails but everytime they give same reply very bad service...two time they approve and i repay in time ...very bad service 👎Worst of the worst,after i paid in one shot and tried to get a higher loan cashnow keeps declining my application.

4. Just one time I pay for half and only 300 imagine how they called all the numbers that I wrote in my application just for 300 and they charge the interest and paid for it.. In my recent application I pay in advance even it is not due they will not consider.

5. I have been trying to renew my loan but the issue with my card being expired and no option to update it in the app has been making it difficult for me to pay.

6. Please check ur mail, ive been trying to email you but it kept coming back saying ur mailbox is full.

7. (Not working from last few days as i am a old customer and having good credit.

8. And when I applied again they declined my application.

9. I paid all my loan.

10. And the day is past it still the same.This application is really worse.

11. I increase my limit it means I am a good payer.

Steps to Troubleshoot & Fix CashNow Issues

1. Fix CashNow Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart CashNow: Restarting the app will resolve most errors.
  2. Update the CashNow App. Here is how:
    1. On Android goto PlayStore » Search for "CashNow" » Open CashNow - Mobile Cash Loan App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CashNow » click "UPDATE".
  3. Clear CashNow - Mobile Cash Loan App app cache: Clearing cached data will force your app to retrieve the latest data directly from CashNow servers.
    1. On Android, goto Settings » Apps » Select "CashNow - Mobile Cash Loan App" » click Storage » click "Clear Cache".
  4. Check CashNow app permissions. If any of these permissions required to use your device's features are disenabled, CashNow might not work.
  5. Uninstall and reinstall CashNow. If nothing else has worked, completely uninstall CashNow then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing CashNow not working


2. Fix CashNow Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make CashNow be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to CashNow not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, CashNow may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I want to recover my account or want to create the account with same number..

    — by Kismat poudel 6 months ago

  • I received a message from cash now that they already sent to my bank.account my loan last Saturday but until now. I didn't received it

    — by Donato jesus sotto 6 months ago

  • Hi good morning can you help me with reactivate my account caz first time when I registered with my mobile number after that I cannot proses my account when I click on take money then not working the app forward so I deleted the app and downloaded again but still the same error comes now I want to register again with my number but showing my account deleted please can you reactivate my account thanks..

    — by Mustafa 9 months ago

  • I cannot click the activate and my account profile.

    — by Angie 9 months ago

  • Kindly can you re-active my account again as soon as possible

    — by Kareem Maged 9 months ago

  • My loan failed I'm a good payer almost 1 year now

    — by Mary Ann david 10 months ago

  • Good morning sir
    My cashnow application have issu
    My cadid Also good

    — by MOHAMMED MANNAN 10 months ago

  • I cant log in bec. I dont have the simcard anymore..i forgot to change my number there..so how can i pay..i want to pay now

    — by Mailine peralta 10 months ago

  • I delete my account and I went register new one but not accept my mobile number

    — by Simeneh 11 months ago

  • Hi CS Team,
    I have used Cash now apps My EMI amount two month pending but registered mobile expired i have many many times open the application i cant open Expiry number 0586542023
    My current Number 0562104660
    Kindly update the mentioned valid number
    Kindly do the prompt action

    — by Rajaguru Thandapani 11 months ago

  • Hi.. I will pay today my 3 rd loan.. But that time i have network error.. Alredy cut my money in accound...Your debit card XXX3978 linked to acc. XXX910001 was used for AED746.67 on Nov 23 2023 8:18PM at PAYBY,AE. Avl.Bal AED 37.76.

    — by Muhammed jabir 1 year ago

  • اريد تغيير تفاصيل الهويه بحسابي

    — by Ahmed khaled elmaghawry barakat 1 year ago

  • Hi team.I have in trouble of my loan application.it is 2 days now since I apply for it.still the app said activating 2 days.And if I wish to delete it because its not responding my loan applocation it said error occured.hoping for ur feedback.Thank you

    — by Leah 1 year ago

  • I was deleted my account Can I back My account

    — by Abdalla abukar Haji 1 year ago

  • How can I change the EID and face ID in app?

    — by Jessica Lulunan 1 year ago

  • All my transactions no working

    — by Cyrille Nde 2 years ago

  • I can't enter the app

    — by Aneesh 2 years ago

  • Hi cash now app I would like to delAte my cash app now my information it because my wrong bank statement sorry for convenience thank you ..

    — by Joan May Celeste Barlolong 2 years ago