Published by TomoCredit Inc on Feb 10, 2024

Report an issue with TomoCredit.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with TomoCredit?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TomoCredit Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact TomoCredit image 1 contact TomoCredit image 2

About TomoCredit

1. Whether looking for your first credit card or adding to your arsenal, Tomo is the perfect fit!

2. Tomo is a credit card that doesn't require you to have an existing credit history.

3. Start off on the right foot with building credit, or boost your existing score.

4. Our customer favorites include $60 DoorDash Credits, $60 Lyft Credits, and $1,000 Cellphone Protection.

5. Once approved, you are automatically qualified for Mastercard World Elite Benefits.

6. Using the Tomo Card app, you can monitor your credit score, manage your card, view your transactions, make payments, redeem points, and more.

TomoCredit Customer Insights

1. Been trying to so speak with someone and no one to help.They will take waaaaaaaay too long to send you the application and they required you to have a certain ammount of money on your card in order to be approved.Customer service is pretty much non-existence! It's been two months and counting to get a replacement card because my card is damaged and no is able to help me find out what is going on?App is simple but easy to use and has all the things I need.

2. Of course, it was blocked, although I have requested a new card, requested a response from their customer service support for fraudulent charges with zero response in 4 weeks.I'm going to cancel my account with Tomo for the second time.

3. I will gladly cancel and do a charge back for that fee if they don't pull it together.Awesome charge card! Easy to get approved and easy to use.There is no Customer Support.

4. They charged me $2.99 as a "monthly credit builder" fee, but I haven't gotten the card and at this rate won't I won't receive it within the month.

5. I need a credit card that is monthly paymentsThe card is ok.

6. My card is currently locked due to a missed payment that's been paid now.

7. But it's an OK card when you can use it.Horrible customer service.

8. No new card, as well another attempt from the same company attempting to push another charge on the card.

9. I have Capital One credit card that I only use for gas and that is it.

10. Unfortunately, there was a fraudulent charge on my card.

11. Card takes forever to approve and they don't send a replacement.

Steps to Troubleshoot & Fix TomoCredit Issues

1. Fix TomoCredit Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart TomoCredit: Restarting the app will resolve most errors.
  2. Update the TomoCredit App. Here is how:
    1. On Android goto PlayStore » Search for "TomoCredit" » Open TomoCredit » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for TomoCredit » click "UPDATE".
  3. Clear TomoCredit app cache: Clearing cached data will force your app to retrieve the latest data directly from TomoCredit servers.
    1. On Android, goto Settings » Apps » Select "TomoCredit" » click Storage » click "Clear Cache".
  4. Check TomoCredit app permissions. If any of these permissions required to use your device's features are disenabled, TomoCredit might not work.
  5. Uninstall and reinstall TomoCredit. If nothing else has worked, completely uninstall TomoCredit then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing TomoCredit not working


2. Fix TomoCredit Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make TomoCredit be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to TomoCredit not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, TomoCredit may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • Please cancel monthly subscription to boost

    — by Kendra L Vaz 5 months ago