Contact Dr. A's Habits of Health Customer Service

Why should I report an Issue with Dr. A's Habits of Health?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Medifast, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Not allowing time adjustments throws off reminders.For such a great health program, the app really needs some work to make it function.

2. I don't start everyday at the same time and sometime my interval is 2.5 hours....sometimes I have to stretch to the 3 hour limit.

3. My graph looks like I lost 100lbs in 1 week because of an entry error.I like the concept of this app, but it would be nice if the eating reminder portion allowed room for earlier or later wake up times.

4. My last meal entry is 11:30pm (when I should be asleep.) I also started the program 10 days after I installed the app and I had to uninstall and reinstall to reset my log entries due to the missed days.

5. Everytime, I go to log a fueling, it makes me put in my start time again and go through a couple screens to get back to the log screen.

6. App needs improvement to be a true tool.Its pretty good most of the time.

7. That portion is poorly designed, there is no wiggle room for the differences of a working day and a day off with different wake up times to start eating.

8. You should also be able to adjust time times for each meal.

9. This last time I got lucky and the glitch only reset "Weight Management".

10. Every time my phone gets turned off or runs out of battery, the trackers default back to day 1...so frustrating.

11. I've been very patient, hoping it would improve over time, but nothing has changed.

1. Fix Dr. A's Habits of Health Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dr. A's Habits of Health: Restarting the app will resolve most errors.
2. Update the Dr. A's Habits of Health App. Here is how:
   1. On Android goto PlayStore » Search for "Dr. A's Habits of Health" » Open Dr. A's Habits of Health » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dr. A's Habits of Health » click "UPDATE".
3. Clear Dr. A's Habits of Health app cache: Clearing cached data will force your app to retrieve the latest data directly from Dr. A's Habits of Health servers.
   1. On Android, goto Settings » Apps » Select "Dr. A's Habits of Health" » click Storage » click "Clear Cache".
4. Check Dr. A's Habits of Health app permissions. If any of these permissions required to use your device's features are disenabled, Dr. A's Habits of Health might not work.
5. Uninstall and reinstall Dr. A's Habits of Health. If nothing else has worked, completely uninstall Dr. A's Habits of Health then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dr. A's Habits of Health not working

2. Fix Dr. A's Habits of Health Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dr. A's Habits of Health be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dr. A's Habits of Health not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dr. A's Habits of Health may not be able to connect to the Internet when running in the background.